Easy ordering process. Very good communication throughout the whole transaction. Very happy with the products - matched the description and great quality. Will have to make sure I don't get carried...
I hardly had any time shopping in your barn, I found I couldn't easily find my chosen product.
It took more than 2 weeks to get here, I hadn"t realised and missed a market that I bought the wool for....
I don't know why there was a delay in dispatch and delivery, but it was very frustrating not to receive the product in time, knowing that your usual dispatch is very reliable
Andrew
World Of Wool
1 year ago
Hello! We're really sorry for the delay with your order. We had a warehouse move over the last couple of weeks and it sadly set us back a little more than we had hoped. We're getting back on track now and will return to super speedy deliveries - especially with our new set up.
产品评价
Andrew
World Of Wool
1 year ago
Hello. Yep, we understand there's been a delay with your order and we're really sorry about that. We moved warehouse during the time your order was processed, and sadly, it impacted order dispatch times more than we mitigated for. We're heading back to our rapid dispatch times now, but appreciate this didn't help you with your order.
For an item which they said they had in stock it was ages before it was sent out.
Andrew
World Of Wool
1 year ago
Hello! We're really sorry it took a little longer than our usual superfast dispatch. We have just completed a warehouse move, and unfortunately, it has affected shipping times more than we had initially planned. We're nearly back to normality now!
产品评价
Andrew
World Of Wool
1 year ago
Hello! We're really sorry it took a little longer than our usual superfast dispatch. We have just completed a warehouse move, and unfortunately, it has affected shipping times more than we had initially planned. We're nearly back to normality now!
