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Workers Credit Union 点评 | https://www.feefo.com/reviews/workers-credit-union 的客户服务点评 | Feefo

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ANTONIO ZAPPA

5 years ago

购买日期：14/01/2020

ANTONIO ZAPPA 就 Workers Credit Union 说了什么:

Customer service was excellent

Member Service

Workers Credit Union

5 years ago

Thank you for the great review, Antonio! :)

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受信赖的顾客

5 years ago

购买日期：06/01/2020

Had a nice experience opening an account, I do not like the idea of no tellers for customer service. I will see in time if it is an environment I’m comfortable with.

Member Service

Workers Credit Union

5 years ago

Thank you for your feedback! We are happy to hear you enjoyed your in-branch account opening experience. Should you need to open additional accounts in the future, you may find it even easier and more convenient to open them online or through our app (it takes less than 4 minutes :) ). While some of our branches don’t have the traditional teller line, rest assured that our friendly branch staff is always there to help with questions. We also have our new video teller team as well as our member service department, both located right here in Central Mass! Thank you again for sharing your thoughts. We appreciate your membership!

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Alice A. Kelly

Fitchburg Ma

5 years ago

购买日期：09/01/2020

Alice A. Kelly 就 Workers Credit Union 说了什么:

Was mislead to believe there are security questions!

I called because my external acct had a security question and now I found out it was disabled like 2 hours later and the man told me there are no security questions on any acct. That’s not true...

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Member Service

Workers Credit Union

5 years ago

Hi Alice, we would love to help you get this sorted out. Since we are unable to discuss account related information on this platform, please contact our member services at 800-221-4020. A representative will be happy to assist you. Thank you!

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Anthony J. Powers

5 years ago

购买日期：08/01/2020

Anthony J. Powers 就 Workers Credit Union 说了什么:

Setting up a new account was a breeze

I had a truly wonderful experience when setting up a new checking/savings account at the branch in Westford, MA. They were all so helpful and explained everything in great detail. I was in and out...

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Member Service

Workers Credit Union

5 years ago

Thank you for the awesome review, Anthony! :)

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Mark D. Heller

Clinton

5 years ago

购买日期：03/01/2020

Mark D. Heller 就 Workers Credit Union 说了什么:

old school warmth

extra friendly and outgoing team members

Member Service

Workers Credit Union

5 years ago

Thank you for the kind review, Mark! :)

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受信赖的顾客

5 years ago

购买日期：27/12/2019

Fantastic customer service!

The associate that handled my new account set up offered exceptional service. She took ample time to explain my options and to work with my old Credit Union to get the appropriate fund’s...

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Member Service

Workers Credit Union

5 years ago

We're so glad to hear that you were pleased with the service from our staff. Thank you so much for the kind review!

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Daniel J. Hamlett

5 years ago

购买日期：27/12/2019

Daniel J. Hamlett 就 Workers Credit Union 说了什么:

awesome!

Supper friendly. Gave me all options without being pushy!

Member Service

Workers Credit Union

5 years ago

Thanks for the great review, Daniel!

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Richard P. Selfridge

5 years ago

购买日期：23/12/2019

Richard P. Selfridge 就 Workers Credit Union 说了什么:

Help to close and reopen new accounts

My situation was handled promptly after the clear actions were identified. Without hesitation phone calls for clarification were made and were answered quickly. Also Workers blocked an account...

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Member Service

Workers Credit Union

5 years ago

So glad we were able to help with this, Richard! Thank you for the positive review.

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受信赖的顾客

5 years ago

购买日期：16/12/2019

Great customer service

Super helpful and fast service. I love the service offerings at WCU. I mostly use on line banking but whenever I need to visit a branch its an awesome experience.

Member Service

Workers Credit Union

5 years ago

Thank you for your kind review :) We're so glad to hear that you're happy with both our online and in-branch services.

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受信赖的顾客

5 years ago

购买日期：09/12/2019

Best credit union out there!

Pleasant, attentive and effecient customer service in a comfortable atmosphere.

Member Service

Workers Credit Union

5 years ago

Thank you for such a kind review! :)

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关于Workers Credit Union

Whatever stage of life you're in Workers wants to meet you there. Whether it's opening a checking/savings account, financing your education, moving into or updating your home, driving away in a new car, investing your money, saving for retirement or building your business, Workers is focused on working with you to meet your financial goals.

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978-353-8026

PO Box 8207, Fitchburg, Massachusetts, 01420, United States

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