Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

WoolOvers评论

显示全部17,775条点评

Glenda

经 Feefo 确认

AUS

3 months ago

Glenda 就 WoolOvers 说了什么:

good service

Response and delivery very satisfactory. Only a few days wait in receiving my jumper.

Sarah

WoolOvers

3 months ago

Good morning/afternoon Glenda, Thank you for your 4-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

产品评价

购买日期：24/06/2026

Anne

经 Feefo 确认

AUS

3 months ago

Anne 就 WoolOvers 说了什么:

Men's light lambswool crew neck.

Arrived on time with packaging intact.

Sarah

WoolOvers

3 months ago

Good morning Anne, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

产品评价

购买日期：24/06/2026

受信赖的顾客

经 Feefo 确认

3 months ago

Beautiful wool products

Very good company

Sarah

WoolOvers

3 months ago

Good morning, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

产品评价

购买日期：24/06/2026

Mason

经 Feefo 确认

AUS

3 months ago

Sarah

WoolOvers

3 months ago

Good morning Mason, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

产品评价

购买日期：24/06/2026

Steve

经 Feefo 确认

AUS

3 months ago

Steve 就 WoolOvers 说了什么:

Woolovers: Service as smooth as the wool they use.

I have used Woolovers quite a lot over the years. Exceptionally seamless service.

Sarah

WoolOvers

3 months ago

Good morning Steve, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

产品评价

购买日期：24/06/2026

Monica

经 Feefo 确认

3 months ago

Monica 就 WoolOvers 说了什么:

Great products and service.

Always arrives at time promised . I like the fact that I have to sign for it as my friend had a pair of expensive shoes stolen that she ordered on line and the company she bought them from sent her a...

Sarah

WoolOvers

3 months ago

Good morning Monica, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

产品评价

Sarah

WoolOvers

3 months ago

Good morning Monica, Thank you for your positive feedback, we are pleased you are happy with your jumper, we appreciate you taking the time to leave your review. In regard to pilling, we do expect some pilling initially with natural fibres, however, this should be a temporary process. All wool has short and long fibres, the shorter fibers will naturally work their way to the surface and once these have gone you are left with long fibres that will not pill. The pills can easily be removed with a pilling comb and the pilling should settle after the first few wears and wash. Kind regards, Jason. Customer services.

购买日期：24/06/2026

受信赖的顾客

经 Feefo 确认

3 months ago

Sarah

WoolOvers

3 months ago

Good afternoon, Thank you for your 4-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

购买日期：24/06/2026

受信赖的顾客

经 Feefo 确认

3 months ago

Sarah

WoolOvers

3 months ago

Good morning, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

产品评价

购买日期：24/06/2026

Gabrielle

经 Feefo 确认

AUS

3 months ago

Gabrielle 就 WoolOvers 说了什么:

Always good service. Items all seem to have a different texture or quality than they used to a few years ago. That's the times I guess, shrink-flation and less quality of wool used maybe........ but...

Sarah

WoolOvers

3 months ago

Good morning Gabrielle, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

产品评价

购买日期：24/06/2026

受信赖的顾客

经 Feefo 确认

3 months ago

Bad pilling on cardigan

Delivery was fairly fast but the quality of the item is poor. It pilled badly right after the first wearing.

Sarah

WoolOvers

3 months ago

Good morning Thank you for your review I am sorry about the pilling. This can happen with natural fibres. The pilling balls can be removed easily by using one of our Pilling Combs. Alternatively, pilling can be removed by plucking or carefully shaving the fabric. Once the jersey has finished releasing these shorter fibres, the longer, higher twisted fibres will remain, and the pilling will cease. A similar process occurs during the first few weeks of walking on a new wool carpet. Washing your jumper in a washing machine speeds up the process of releasing the shorter fibres and the bobbles. Kind regards Jackie Customer Services

产品评价

购买日期：14/04/2026

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Feefo Trusted Service Awards

我们的独立奖项旨在表彰提供出色客户服务的顶级品牌。奖项的授予是根据来自其顾客的评分决定的。

什么是 Trusted Service Awards

为什么 Feefo 的评价是值得信赖的？

了解有关 Feefo 的更多信息

WoolOvers 点评

Square Pattern Jumper关于此产品的更多评价浏览产品网站I love the square pattern, however the neck is too big therefore I feel cold. I need to wera a shirt underneath then I feel too bulky.

Lambswool Classic Crew关于此产品的更多评价浏览产品网站Purchased for my husband, true to size and good quality. It washed well, did not shrink or pill. A nice addition to former purchases which are still good after many years.

Mens Lambswool V Neck Jumper关于此产品的更多评价浏览产品网站Beautiful jumper and quite warm and light. The color green is just stunning.

Cashmere and Merino Cable Jumper关于此产品的更多评价浏览产品网站Warm and comfortable

Pure Wool Shawl Collar Jumper关于此产品的更多评价浏览产品网站The pure wool shawl collet is practical and stylish. Very well made. Fantastic value. Just the thing for a Canberra winter.

Wavy Abstract Jumper关于此产品的更多评价浏览产品网站Love it. Warm and comfy. It has a tendency to pill but I guess that’s to be expected with pure wool. I suggest to wash by hand as my last purchase that I loved shrunk in the machine and I had to put...阅读更多

Frosted Fairisle Raglan Jumper关于此产品的更多评价浏览产品网站I absolutely adore it. Lovely pattern and not too thick but warm. Suggest hand washing as wool can shrink

Cashmere and Merino Slipover关于此产品的更多评价浏览产品网站

Cashmere and Merino Slipover关于此产品的更多评价浏览产品网站

Pure Wool Aran Knitted Jumper关于此产品的更多评价浏览产品网站A good quality jumper, thank you.

Pure Wool Aran Knitted Jumper关于此产品的更多评价浏览产品网站Bought two and this is as good as the other one. Thanks

Cashmere Merino Blend Button Poncho关于此产品的更多评价浏览产品网站It looks great with my jumper purchase of the nearly same colour. Thank you.

Cashmere Merino Blend Button Poncho关于此产品的更多评价浏览产品网站It looks great with my jumper purchase of the nearly same colour. Thank you.

Cashmere & Merino V Neck Knitted Jumper关于此产品的更多评价浏览产品网站Goes well with a similar coloured poncho I bought with it.

Cashmere & Merino V Neck Knitted Jumper关于此产品的更多评价浏览产品网站Goes well with a similar coloured poncho I bought with it.v

V Neck Boyfriend Pocket Cardigan关于此产品的更多评价浏览产品网站Unfortunately this cardigan pilled really badly right from its first wearing. The wool quality seems quite poor.

Feefo 是如何收集评价的？

谁可以在 Feefo 上发表评价？

我们如何核实评价？

我们如何处理虚假评价？