Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

WoolOvers评论

显示全部17,772条点评

受信赖的顾客

10 years ago

response to emails was prompt but not really helpful no further comment

Customer Services UK

WoolOvers

10 years ago

So sorry to hear you felt we were not really helpful. Customer satisfaction is extremely important to us and we ensure that we are as helpful as possible with all communication with our customers. I will contact you directly to see if I can help you.

产品评价

Customer Services UK

WoolOvers

10 years ago

Thank you for your feedback and we are very sorry to hear you are not happy with the sizes. We do try to advise our customers on sizing by providing our charts on line. Please feel free to return the items to us so we can process that for you. We are in the process of phasing out our unisex sizing and introducing mens and womens sizes from November of this year through to February of next year.

Customer Services UK

WoolOvers

10 years ago

I'm sorry for the disappointment caused in receiving some garments which do not fit. We do try to advise our customers on sizing by providing our charts on line. Please feel free to return the items to us so we can process that for you. We are in the process of phasing out our unisex sizing and introducing mens and womens sizes from November of this year through to February of next year.

购买日期：05/07/2016

Trusted Customer

10 years ago

Trusted Customer 就 WoolOvers 说了什么:

Good quality and arrived really quickly

产品评价

购买日期：06/07/2016

Trusted Customer

Adelaide

10 years ago

Trusted Customer 就 WoolOvers 说了什么:

Cashmere and Merino Blend😀

Prompt and well-packaged delivery of goods as ordered.

产品评价

购买日期：06/07/2016

受信赖的顾客

10 years ago

Excellent service and merchandise

Service and merchandise excellent. Delivery from door to door UK to Australia was 4 days which I regard as remarkable. Many thanks to Wool Overs for providing such a professional service. Best wishes

产品评价

购买日期：06/07/2016

Trusted Customer

Eulo Qld

10 years ago

Trusted Customer 就 WoolOvers 说了什么:

Great quality products.

Excellent service and easy to contact.

产品评价

购买日期：06/07/2016

Trusted Customer

Sydney

10 years ago

Trusted Customer 就 WoolOvers 说了什么:

Good in need of refinement

Order arrived in a relatively ok time given where it's coming from. Jumpers were warm but the sizing was not consistent. The feel of the wool wasn't the same either. Some were very soft, medium and...

Customer Services UK

WoolOvers

10 years ago

Thank you for your feedback and I am sorry you are disappointed with the garments. Having checked your order you have ordered cashmere/merino garments which are much softer than the lambswool garments you also ordered. We are aiming to introduce a new softer yarn for the autumn season but in the meantime please feel free to return the garments to our Australian address which can be found on our website www.woolovers.com.au

产品评价

购买日期：06/07/2016

Trusted Customer

Tasmania. Australia

10 years ago

Trusted Customer 就 WoolOvers 说了什么:

Thank you Woolovers for a very positive internet buying experience.

I am a short fat woman who recently lost 30 Kg an needed to buy a whole new wardrobe. In the last 12 months I have bought ten garments from Woolovers and with no exception Ihave been delighted with...

产品评价

购买日期：05/07/2016

受信赖的顾客

10 years ago

best value for money for knitwear

I have found Woolovers service to be excellent. Delivery is speedy and competitively priced. I was disappointed to find that I had overlooked entering the specials code to secure the advertised...

产品评价

购买日期：05/07/2016

Trusted Customer

Australia

10 years ago

Trusted Customer 就 WoolOvers 说了什么:

Lack of response and assistance

I emailed Woolovers in the UK regarding a Facebook promotion and following the initial response I didn't have follow up assistance as I was told would be forth coming. The only reason I purchased the...

Customer Services UK

WoolOvers

10 years ago

Thank you for taking the time to leave feedback. I am concerned to learn that your promised assistance was not made. I will certainly find out why this did not happen as our customer service is very important

产品评价

购买日期：05/07/2016

Trusted Customer

10 years ago

Trusted Customer 就 WoolOvers 说了什么:

Product is all i hoped it would be.My jumper is the most beautiful i have worn....iv just orderded same in different colour. Wonderful.

产品评价

购买日期：05/07/2016

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Feefo Trusted Service Awards

我们的独立奖项旨在表彰提供出色客户服务的顶级品牌。奖项的授予是根据来自其顾客的评分决定的。

什么是 Trusted Service Awards

为什么 Feefo 的评价是值得信赖的？

了解有关 Feefo 的更多信息

WoolOvers 点评

Unisex Cashmere and Merino V Neck Jumper关于此产品的更多评价浏览产品网站product material and style were just what I wanted but sizing was terrible. clearer clarification of unisex sizing would be helpful.

Unisex Lambswool Slipover关于此产品的更多评价浏览产品网站

Womens Cashmere and Merino V Neck Jumper关于此产品的更多评价浏览产品网站Fit is as expected. Nice shaped garment

Womens Cashmere and Merino V Neck Jumper关于此产品的更多评价浏览产品网站

Womens Cashmere and Merino Scoop Neck Jumper关于此产品的更多评价浏览产品网站Comfy, non-scratchy blend, sleeves a wee bit short.

Womens Cashmere and Merino Relaxed V Neck Tunic关于此产品的更多评价浏览产品网站Nice tunic length in body. Have now ordered another colour.

Womens Cashmere and Merino Long Swing Cardigan关于此产品的更多评价浏览产品网站Have now ordered two more in different colours. Cream/ivory please?

Womens Cashmere and Merino V Neck Jumper关于此产品的更多评价浏览产品网站A little short in sleeves and body.

Womens Cashmere and Merino Relaxed V Neck Tunic关于此产品的更多评价浏览产品网站Great quality size and colour true as described

Womens Cashmere and Merino Relaxed V Neck Tunic关于此产品的更多评价浏览产品网站excellent quality, colour and size all true to description

Womens Cashmere and Merino Crew Neck Jumper关于此产品的更多评价浏览产品网站

Unisex Cashmere and Merino Cable Crew Neck Jumper关于此产品的更多评价浏览产品网站

Unisex Lambswool Zip Neck Jumper关于此产品的更多评价浏览产品网站

Womens Cashmere and Merino Crew Neck Jumper关于此产品的更多评价浏览产品网站The green jumper felt very soft

Unisex Lambswool Argyle Jumper关于此产品的更多评价浏览产品网站Good in size and shape, medium softness feel

Womens Cashmere and Merino Scoop Neck Jumper关于此产品的更多评价浏览产品网站The feel of the wool needs work, could be the dye

Womens Lambswool Tipped Zip Neck Jumper关于此产品的更多评价浏览产品网站The zipped jumper, looked red and navy in the photo but when it came it was purple not navy. The wool was very rough and itchy, was quite a small fit for a casual jumper

Mens Lambswool Waistcoat关于此产品的更多评价浏览产品网站This garment is lovely and light to wear while warming the chest and back. Perfect for indoors over a skivvies or blouse.Mine is a beautiful butter coloured yellow and makes these cold winter days...阅读更多

Mens Lambswool Waistcoat关于此产品的更多评价浏览产品网站

Womens Cashmere and Merino Crew Neck Jumper关于此产品的更多评价浏览产品网站

Unisex Cashmere and Cotton Stripe Button Shoulder Jumper关于此产品的更多评价浏览产品网站Prompt and secure delivery. Nice well made product.

Unisex Cashmere and Merino Polo Neck Jumper关于此产品的更多评价浏览产品网站

Feefo 是如何收集评价的？

谁可以在 Feefo 上发表评价？

我们如何核实评价？

我们如何处理虚假评价？