I had good customer support, though slow, when we had a problem with the wood in the planters rotting during the warranty period. WoodBlocx kindly replaced the planters and provided good aftercare...
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Adie
WoodBlocX
2 years ago
Thank you so much for taking the time to leave us a 4-star review! We're thrilled to hear that you had a positive experience with us. Your feedback is greatly appreciated and helps us to continue improving our services.
If there's anything specific that stood out to you during your visit, or if you have any suggestions on how we can make your experience even better next time, please feel free to share. We're always here to listen to our valued customers.
产品评价
Adie
WoodBlocX
2 years ago
Thank you so much for taking the time to leave us a 4-star review! We're thrilled to hear that you had a positive experience with us. Your feedback is greatly appreciated and helps us to continue improving our services.
If there's anything specific that stood out to you during your visit, or if you have any suggestions on how we can make your experience even better next time, please feel free to share. We're always here to listen to our valued customers.
Excellent service. I had contact them a few times as I was unclear what I wanted. A design was produced which I loved . Easy to put together
Adie
WoodBlocX
2 years ago
Thank you very much for the 5-star review and the kind words. We are very happy to hear that you found our Design team so helpful. We are glad to hear that you are pleased with your purchase and hope to see you again soon.
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Adie
WoodBlocX
2 years ago
Thank you very much for the 5-star review and the kind words. We are very happy to hear that you found our Design team so helpful. We are glad to hear that you are pleased with your purchase and hope to see you again soon.
Excellent service how can you improve on perfection 😊
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Adie
WoodBlocX
2 years ago
What a lovely pond you have built. Thank you for providing this lovely feedback and for sharing your photos with us. We love seeing customers' projects on completion. We look forward to your next order :)
Claimed could not find a record of my purchase even though my item was still within their 15 yr guarantee period. Only offered a discount on a new item.
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购买日期：25/04/2024
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经 Feefo 确认
2 years ago
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Adie
WoodBlocX
2 years ago
We are sorry you are experiencing issues with the delivery of your product. We hope you enjoy your product once it arrives. Please do not hesitate to let us know if you experience any further issues with your order.
Very good service, with helpful people at the end of the phone answering my sometimes naive questions.
Adie
WoodBlocX
2 years ago
Thank you very much for the 5-star review and the kind words. We have passed these along to our Admin team who will be delighted. We hope to see you again very soon.
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Adie
WoodBlocX
2 years ago
Thank you very much for the 5-star review and the kind words. We have passed these along to our Admin team who will be delighted. We hope to see you again very soon.
