No problems with ordering and delivery.
I'm 70yrs this year and have been doing DIY all my live, so the family were not surprised when I said I would be doing some raised beds.
However when I spotted...
extra plus was the delivery driver was courteous and helpful, dropped the items where they were needed, don't often get this helpful approach - thanks all
The WoodblocX website (esp its detail) is great, the customer service received on the phone was always response, friendly and helpful. HOWEVER the delivery company (Palletways London) were...
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WoodBlocX
WoodBlocX
13 years ago
We have reported this to our delivery network and also refunded you the delivery charge for your order.
Unfortunately we cannot control the individual delivery drivers for each drop off and we do know that some are amazingly helpful and other can be the opposite. In general they are good.
We are very sorry at the poor service you got.
WoodBlocX
WoodblocX are an excellent company. I have used their product before, building a raised pond, so this was a return purchase. On this occasion there was a minor error on one block, (angle of cut...
