WoodBlocX service is excellent both for design and construction methods but on this rare occasion one block was missing from the pallet and the plastic cover was damaged - probably down to the...
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Adie
WoodBlocX
10 months ago
Thank you for your 5 star feedback.
We apologise for the missing block and damage to the pallet wrapping. We do use an external courier and on the very rare occasion things happen that are outwith our control, however we will endeavour to rectify the problem as quickly as possible.
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Adie
WoodBlocX
10 months ago
Many thanks for your 4 star feedback.
We can only apologise for the missing block as a result of the damaged packaging.
If you have any concerns please get in touch, we are happy to help address them.
Good customer service. Quick response in design assistance, and sending me the missing part.
Adie
WoodBlocX
10 months ago
Thank you for the 5 star feedback.
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Adie
WoodBlocX
10 months ago
Thank you for sharing a photo of your planter and leaving a 4 star review.
We apologise for the missing block and are glad we could rectify this as soon as possible.
购买日期：27/02/2025
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受信赖的顾客
经 Feefo 确认
1 year ago
The delivery "promises" on the website don't give much of a clue when you're really likely to receive the goods
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购买日期：28/02/2025
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受信赖的顾客
经 Feefo 确认
1 year ago
Adie
WoodBlocX
10 months ago
Thank you for your 5 star review
产品评价
Adie
WoodBlocX
10 months ago
Thank you for leaving a 5 star review,
Our admin team are here for you should you need any assistance when you decide to start building.
Swift delivery, securely packaged. Despite the warnings about "kerbside only," the driver went above and beyond getting the pallet right up to my back gate.
Adie
WoodBlocX
10 months ago
Thank you for your positive feedback and 5 star review
产品评价
Adie
WoodBlocX
10 months ago
Thank you for your detailed feedback and 5 star review.
We look forward to hearing from you again soon!
