Goods received on time but with wrong instructions. Phoned Woodblocx, who sent correct instructions by email that very day. Two pieces to match the new instructions arrived by post two days later....
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WoodBlocX
WoodBlocX
10 years ago
Sorry about the mix up with the instructions. I'm glad everything was sorted quickly and that your are happy with our product.
WoodBlocX
Very efficient. But driver could not bring in the package through the door and it had to be split up first. No problem but perhaps a warning on your site about the size and that the package may have...
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WoodBlocX
WoodBlocX
10 years ago
Your WoodBlocX will be delivered on a pallet to your desired location. Normally this can be arranged within 3-4 days from your order being placed. The driver will have a tail lift vehicle and a pallet trolley. So they will not be able to wheel the pallet up steps or over gravel or grass. They will do their best to get it as close to your build location as possible.
WoodBlocX
The product arrived on time, in great condition and was fairly easy to put together. There were no hassles and I would not hesitate to purchase other items from this company.
WoodBlocX
WoodBlocX
10 years ago
WoodBlocX is a great family project as it's easy to build and great fun too. Get the whole family interested in gardening with a WoodBlocX raised bed.
WoodBlocX
Brilliant company, couldn't have been more helpful. Superfast delivery and the bit of extra information I asked for was emailed within minutes of my phone call.
WoodBlocX
WoodBlocX
10 years ago
That's very kind of you Gary! Always good to read some great feedback early in the morning!
WoodBlocX
1 piece missing when we assembled our L-Shaped Bed on ringing the company the gentleman i spoke to could not have been more helpful, apologizing for the mistake after i explained which piece was...
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WoodBlocX
WoodBlocX
10 years ago
WoodBlocX is one of the easiest DIY products on the market and if you do ever need our help you can always contact us on 0800 389 1420 or by email on admin@woodblocx.co.uk
WoodBlocX
Excellent service with very helpful advice. Order delivered exactly when requested. We changed our design several times to cope with sloping ground and huge tree stumps - but nothing was too much...
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WoodBlocX
WoodBlocX
10 years ago
WoodBlocX can easily be adapted to suit any garden and if the design needs changing when you start building we are always here to help.
WoodBlocX
