The delivery was a day late because for reasons best known to themselves, the company changed our postcode to that of a house ten miles away.
Henry Blake
WoodBlocX
10 years ago
We are very sorry the delivery was not on the day you had selected. Deliveries can occasionally be delayed for reasons outside of our control. We will always try our very best to get your WoodBlocX to you on the day selected and we will inform you straight away if there is any issue.
I ordered 4 raised beds in July this year (2016). Prior to ordering, I had a couple of queries which I directed at WoodBlocx. They responded immediately (no long telephone queues with an automated...
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Henry Blake
WoodBlocX
10 years ago
The WoodBlocX team is always happy to help no matter what.
The made to measure raised beds I bought were delivered on time, in perfect condition, and having just installed them, went together perfectly. The simple yet effective method of fixing the blocks...
A friendly, knowledgeable company who are very passionate about their products. They are able to create bespoke items which as a landscaping company is perfect for our client's who can't find an 'off...
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Henry Blake
WoodBlocX
10 years ago
Thanks for the great review!
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购买日期:12/07/2016
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TC
Trusted Customer
Princes Risborough, Bucks.
10 years ago
Trusted Customer 就 WoodBlocX 说了什么:
Professional , friendly and of a high standard.
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Henry Blake
WoodBlocX
10 years ago
We hope you have many years of joy from your WoodBlocX.
购买日期:11/07/2016
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TC
Trusted Customer
Birmingham
10 years ago
Trusted Customer 就 WoodBlocX 说了什么:
Delivery on the day they said also packed very well and nothing missing and with instructions on how to build it very good service
They sent us the wrong sized blocks , which can be understandable first time, but when it happened again, and they told us it would arrive on a certain day but that was wrong as well. it messed up...
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Henry Blake
WoodBlocX
10 years ago
We are incredibly sorry we have failed in providing you with our normally excellent customer service. We always try to make our customers as happy as possible but on this occasion we seemed to have failed.