I can’t get a straight answer from anyone about why the package was not sent and why they aren’t sending either another or issuing a refund. Poor customer service.
Caleb
Wood Prairie Family Farm
5 months ago
I'm sorry for your trouble and sorry that our parcel carrier lost your package. From your communication, we came under the impression that you wanted us to cancel your order. So we refunded your account and canceled your order. Now, we do understand that you do want the order to be sent out and we're happy to do so. We'll place it at the top of our list and it will go out today. Sorry for the inconvenience! Jim
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TS
thomas simpson
经 Feefo 确认
GEO
5 months ago
thomas simpson 就 Wood Prairie Family Farm 说了什么:
Good company
excellent
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受信赖的顾客
经 Feefo 确认
5 months ago
Five star
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WE
WendigoLove
经 Feefo 确认
USA
5 months ago
WendigoLove 就 Wood Prairie Family Farm 说了什么:
Beautiful starter potatoes ready to plant.
Had questions about when I would receive the potatoes with my planting zone (10) and they were responsive. The shipment included lots of helpful information and the personal touches that make...
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受信赖的顾客
经 Feefo 确认
5 months ago
Very helpful chat customer service!
I used the chat service in the purchase process and I was amazed at not only how quickly I had answers to my questions, but how thorough the answers were. And I had a lot of questions. I'm thinking...
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受信赖的顾客
经 Feefo 确认
5 months ago
Ordering Sarpo Mira seed potatoes
Clear website, prompt service.
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受信赖的顾客
经 Feefo 确认
5 months ago
Fantastic Service
This was my first experience ordering from Wood Prairie Family Farm and the service was fantastic. I’ve received my beautiful All Blue seed potatoes and am waiting for our soil to warm up before...
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受信赖的顾客
经 Feefo 确认
5 months ago
Great customer service
Great service. The chat option was excellent.
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DE
Dee
经 Feefo 确认
USA
5 months ago
Dee 就 Wood Prairie Family Farm 说了什么:
My number one choice for a wide variety of seed potatoes.
Great prices, quality product, excellent selection, and descriptions. Everything you need to make a wise purchase decision. All the information offered by Wood Prairie is one of the main reasons I...
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AM
Amy
经 Feefo 确认
USA
5 months ago
Amy 就 Wood Prairie Family Farm 说了什么:
Absolutely thee best customer service I’ve ever had!