Thank you for taking the time to leave your feedback.
I’m really sorry to hear that your order didn’t arrive within the expected timeframe and that it was damaged when it reached you. That’s certainly not the experience we want for our customers. I also understand how frustrating it can feel if the returns process hasn’t been straightforward.
We’d very much like the opportunity to put this right for you. If you haven’t already been assisted, please contact our Customer Service team with your order details and we’ll prioritise resolving this as quickly and smoothly as possible. Sally
The service is,as always second to none, and I hope to be dealing with them for many years to come.
Sally
The Westminster Collection
6 months ago
Hi, Thank you so much for your wonderful feedback.
We’re truly grateful for your kind words about our service. Knowing that you feel our standards are consistently high and that you plan to continue collecting with us for years to come means a great deal to the whole team. Your support and loyalty are sincerely appreciated, and we look forward to assisting you again in the future. Sally :)
Always good to have good service from the Westminster
Sally
The Westminster Collection
6 months ago
Hi. Thank you for your kind comments. We’re so pleased to hear that you’ve received good service and that you’re happy with your Robin pin badge. Providing a positive experience every time is really important to us, so your feedback means a great deal. Sally
Hi. Thank you so much for your lovely feedback. We’re delighted to hear that you’re pleased with the quality of the VE Day 80th Anniversary Pin Badge. It’s a very special piece of remembrance, and it means a great deal to know it has been well received. Sally
