great service coin came fast and great communication
产品评价
Sally
The Westminster Collection
6 months ago
Hi. Thank you so much for your lovely feedback!
We’re delighted to hear you were happy with the communication and that everything was resolved quickly for you. Providing prompt and helpful support is really important to us, so it’s wonderful to know we got it right on this occasion.
We truly appreciate you taking the time to share your experience and hope you enjoy your Queen Elizabeth II Centenary £5 Coin. Sally
Hi, Thank you so much for your wonderful review!
We’re delighted to hear you’re pleased with your keepsakes and that you found them great value. It’s also lovely to know your order arrived promptly and was well packaged — we know how important that is.
We really appreciate you taking the time to share your experience and hope you continue to enjoy your collection. Sally
Excellent customer service, wish all traders would follow. THANKYOU
产品评价
Sally
The Westminster Collection
6 months ago
Thank you :)
MF
Mr J Farrugia
6 months ago
Disappointed that we were charged for two p&p but arrived in the same envelope same time
Sally
The Westminster Collection
6 months ago
Thank you for your message.
I’m sorry for the disappointment caused by being charged two postage fees when your orders arrived together in the same parcel. I completely understand why this would be frustrating.
On this occasion, as both items were delivered in one envelope at the same time, we have issued a refund of £2.99 to cover one of the postage charges. The funds should appear back in your account shortly, depending on your payment provider.
If there’s anything further we can help with, please do let us know. Sally
I've been using The Westminster Collection for several years and have never had any issues. All orders are shipped on time, and any issues that arise are quickly resolved.
Sally
The Westminster Collection
6 months ago
Thank you for your continued support over the years.
We’re delighted to hear that you’ve consistently had a positive experience and that your orders have arrived on time. It’s especially encouraging to know that when something has needed attention, our team has been able to resolve it quickly for you. :)
Your loyalty and kind feedback are genuinely appreciated. We look forward to supporting you with your collection for many years to come. Sally
