Not really interested in some of the collections, I find them quite expensive
Sally
The Westminster Collection
6 months ago
Hi. Thank you for taking the time to share your feedback. We appreciate that not all collections will appeal to everyone, and we understand that price is an important factor when choosing items. Our collections are often produced as commemorative or limited-edition pieces, which can influence the price, but we always aim to offer a range of products so customers can find something that suits their interests and budget. Sally
Always first class service from ordering to receiving, no pressure to buy , so buy what you like
Sally
The Westminster Collection
6 months ago
Hi. Thank you for taking the time to share your feedback.
We’re delighted to hear that you enjoy the wide variety of coins available and that your experience with us continues to be first class from ordering right through to delivery.
It’s especially pleasing to know that you feel comfortable to browse and choose at your own pace. That’s exactly how collecting should feel — relaxed and enjoyable.
We truly appreciate your support and look forward to serving you again soon. Sally
Very good service, everything is explained and the web site is great for viewing all your fantastic coins at leisure.
Received my order on time and it was well packaged.
Sally
The Westminster Collection
6 months ago
Hi.Thank you for your lovely feedback.
We’re so pleased to hear that you continue to enjoy our service. It’s great to know that you find everything clearly explained and that the website makes it easy to explore our coin range at your leisure.
We’re also glad your order arrived on time and was well packaged. Your continued support really means a lot to us, and we look forward to helping you with your next addition to your collection. Sally
I have purchased quite few coins and it was great service
Also with delivery and purchased all updates are confirmed
Sally
The Westminster Collection
6 months ago
Hi. Thank you so much for your kind feedback.
We’re delighted to hear that you’ve been happy with your purchases and the service you received. It’s great to know that the delivery process and order updates met your expectations too.
We truly appreciate your continued support and look forward to assisting you again in the future. Sally
Hi. Thank you so much for your kind review.
We’re delighted to hear you’re pleased with both the quality of the coin and the service you’ve received. It’s also great to know your Standing Order is working well for you — we aim to make the process as smooth and reliable as possible.
We really appreciate you taking the time to share your feedback and look forward to continuing to provide you with excellent service. Sally
产品评价
购买日期：15/02/2026
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受信赖的顾客
经 Feefo 确认
6 months ago
Quick and easy.
Sally
The Westminster Collection
6 months ago
Hi. Thank you for your lovely feedback!
We’re so pleased to hear you found the ordering process quick and easy — that’s exactly what we aim for. We really appreciate you taking the time to share your experience and hope to serve you again soon. Sally
The only way of correcting either mistake was to pay for its return; we both decided that it was more trouble than it was worth.
产品评价
Sally
The Westminster Collection
6 months ago
Hi. We’re really sorry to hear that you and your neighbour received the wrong pin badges. We completely understand how disappointing that must have been, especially when ordering something so meaningful.
This isn’t the experience we want for our customers, and we’d really like to put this right for you both. For any unwanted or incorrect item under the value of £500, you can use our free Royal Mail returns portal, which is mentioned on your invoice. Once the item is on its way back to us, we’ll be more than happy to arrange either a swap or a full refund — whichever you prefer.
Thank you again for your feedback, and we look forward to resolving this for you promptly. Sally
