I generally get pretty good service from Westminster, although sometimes orders can take an age to come through. Otherwise, products on offer are second to none. There has only been extremely rare...
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Christian Evans
The Westminster Collection
5 months ago
Hi, thanks for the rating — I’m really pleased to hear you continue to receive good service overall and that any issues have been handled quickly and professionally when they’ve arisen.
I appreciate your feedback around delivery times and presentation on occasion, and I’m sorry when these haven’t met expectations. It’s helpful to hear this, and I’m glad those instances were resolved promptly.
Kind regards,
Christian
One word POOR still not recieved coins after 4 weeks of waiting but not only that they have taken another payment for something that im unaware of ive questioned the extra payment and apparently ive...
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Christian Evans
The Westminster Collection
5 months ago
Hi, I’m sorry for the concern this has caused. Your order was placed on 22/03 and dispatched on 26/03, so it is still within the expected 10 working day delivery window, although I understand it’s frustrating not to have received it yet. If the item hasn’t arrived by 10/04, please contact us at enquiries@westminstercollection.com - this extended time is due to the Bank Holiday.
To clarify, only the initial order has been charged for. While the item is part of a subscription, no further payments have been processed. As the first item has now been sent, the subscription can be cancelled through your online account by heading to “My Subscriptions”..
I hope this helps clarify the current situation with your order and subscription.
Kind regards,
Christian
产品评价
Christian Evans
The Westminster Collection
5 months ago
Hi, I’m sorry for the concern this has caused. Your order was placed on 22/03 and dispatched on 26/03, so it is still within the expected 10 working day delivery window, although I understand it’s frustrating not to have received it yet. If the item hasn’t arrived by 10/04, please contact us at enquiries@westminstercollection.com - this extended time is due to the Bank Holiday.
To clarify, only the initial order has been charged for. While the item is part of a subscription, no further payments have been processed. As the first item has now been sent, the subscription can be cancelled through your online account by heading to “My Subscriptions”..
I hope this helps clarify the current situation with your order and subscription.
Kind regards,
Christian
购买日期：22/03/2026
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MH
Mr R Hamilton
经 Feefo 确认
GBR
5 months ago
Mr R Hamilton 就 The Westminster Collection 说了什么:
I got the coin no problem, it wasn't damaged and it has.Got Good detail
Thanks for the 5-star rating — glad everything went smoothly from start to finish.
Kind regards,
Christian
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购买日期：19/03/2026
0
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受信赖的顾客
经 Feefo 确认
5 months ago
The collection is perfect and the service was excellent and the choice of so many different coins was great,
Will hopefully get more
Christian Evans
The Westminster Collection
5 months ago
Thanks for the 5-star rating — glad the collection, service, and coin choice all hit the mark. We look forward to you shopping with us again soon!
Kind regards,
Christian
