Not clear enough about the commitments for future purchases and even after cancellation I received an email about the next delivery.
产品评价
Sally
The Westminster Collection
11 days ago
Hi. We’re pleased to hear that you’re happy with the coin itself, but we’re sorry to hear about the concerns around the subscription and how this was presented. We understand how important it is that any commitment to future purchases is made clear from the outset, and we regret that this wasn’t your experience.
Our intention is always to be transparent about collections and any ongoing commitments, so it’s disappointing to hear this felt unclear. You are under no obligation and can cancel anytime by phone or online, which I can see you have done. Thanks, Sally
Great service, always kept notified of when the coins are due to be delivered.
产品评价
购买日期:15/04/2026
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MM
Mr C Mousley
经 Feefo 确认
GBR
16 days ago
Mr C Mousley 就 The Westminster Collection 说了什么:
Exerlent
产品评价
Sally
The Westminster Collection
16 days ago
Hi. Hi there,
Thank you for your review! We’re really pleased to hear you found the 1912 British Penny Titanic Frame well presented and reasonably priced.
We appreciate you taking the time to share your feedback and hope you enjoy your purchase. Sally :)
Hi .Thank you for your review. We’re sorry to hear the Supermarine Spitfire Pin Badge wasn’t the quality you were expecting.
We’d really like to understand a bit more about what didn’t meet your expectations so we can look into this and improve where needed. If you’re able to contact us directly and the team can assist. Sally