Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

WeddingPlan Insurance 点评 | https://www.feefo.com/reviews/weddingplan-insurance 的客户服务点评 | Feefo

受信赖的顾客

5 years ago

Lack of care and compassiob

Refusal to pay out for Covid-19 despite telling us we were covered. Lack of care - go with John Lewis Insurance (if you can).

产品评价

购买日期：15/05/2018

3

AN

Andrew

Birmingham

6 years ago

Andrew 就 WeddingPlan Insurance 说了什么:

Go for it!

purchased policy via their website. competitive price, customisable cover and instantly covered. Hopefully, I dont need to find out how their claim process is

Jess Wade

WeddingPlan Insurance

6 years ago

Hi Andrew, Thank you for your positive feedback. We're glad you found our cover competitively priced. If you have any further questions or queries please get in touch. Good luck with your big day! The WeddingPlan Team

AN

Andrew

5 years ago

Changed my rating. At first it all seemed so good but it is now apparent that it was all too good to be true. I have had to rearrange my wedding, I made a claim to their claims management company and am still waiting for UK General/Weddingplan to actually give an answer. Customers are being left in the dark. I have sat on hold for hours only to be told they will have an update in the next couple of days. My policy states that I should be covered, but all they seem to be doing is deny deny deny. They are more than happy to take your money but then act in bad faith when it comes to honouring claims. I will NEVER take out any insurance policy that is sold or underwritten by UK General. The kindest word I can use to describe them right now is thieves.

产品评价

购买日期：24/09/2019

3

MA

MacPhoFly

5 years ago

MacPhoFly 就 WeddingPlan Insurance 说了什么:

Don't ever trust WeddingPlan

They bind you in contract with the words you say to them on the phone, but the reverse is not true. We contacted them to check if we could move our wedding policy to a new date and they confirmed we...

产品评价

购买日期：01/11/2019

2

HE

Heather

5 years ago

Heather 就 WeddingPlan Insurance 说了什么:

SCAM

Won't payout to those who have had to cancel due to COVID-19. They decided to change their T&C to make sure they didn't have to cover cancelled COVID-19 weddings which is so scummy.

产品评价

购买日期：26/10/2019

9

受信赖的顾客

5 years ago

Avoid Avoid Avoid!!!

Do not take out a policy with these cowboys. They will change their policy just so they don’t have to pay out. I can’t stress this enough, avoid this “company”. I have absolutely nothing positive to...

产品评价

购买日期：01/07/2019

5

MA

Marie

6 years ago

Marie 就 WeddingPlan Insurance 说了什么:

AVOID BUYING WEDDING INSURANCE FROM WEDDINGPLAN AT ALL COSTS

INSURANCE THAT BREAKS THE LAW Make no mistake that Wedding Plan is just a trading name of the disgraceful company UK General. UK General underwrite WeddingPlan and Debenhams Wedding Insurance - AVOID...

产品评价

购买日期：10/11/2019

7

IA

Ian

6 years ago

Ian 就 WeddingPlan Insurance 说了什么:

Fails to abide by Financial Ombudsman’s Service guidance.

Bought our wedding insurance for peace of mind prior to the scale of the covid crisis being apparent. As the situation has progressed in late March 2020, WeddingPlan stated in their online FAQs that...

产品评价

购买日期：31/12/2019

16

GL

Gloria

MORECAMBE

6 years ago

Gloria 就 WeddingPlan Insurance 说了什么:

EASY TO APPLY FOR

产品评价

购买日期：09/02/2020

0

HA

Harriett

6 years ago

Harriett 就 WeddingPlan Insurance 说了什么:

Good service

Fast and simple

产品评价

购买日期：01/10/2019

0

EM

Emily

6 years ago

Emily 就 WeddingPlan Insurance 说了什么:

Good service

产品评价

购买日期：03/01/2020

0

WeddingPlan Insurance 点评

Weddingplan Insurance该产^品的更^多点^评 (68)浏览产品网站Failure to communicate and wrongfully refusing claims.

Weddingplan Insurance该产^品的更^多点^评 (68)浏览产品网站competitive pricing and customisable

Weddingplan Insurance该产^品的更^多点^评 (25)浏览产品网站Turns out they can change the policy on you without agreeing it with you. Do not trust that anything they provide that is written, will stay the length of the contract.

Weddingplan Insurance该产^品的更^多点^评 (25)浏览产品网站Won't pay out to couples who have had to cancel their weddings due to covid-19 as this falls under the government act exclusions DESPITE them covering pandemics.

Weddingplan Insurance该产^品的更^多点^评 (40)浏览产品网站Not worth paying a penny towards seeing as they change their policy to avoid paying out. You’re better off not having insurance at all. Avoid this company cannot stress this enough

Weddingplan Insurance该产^品的更^多点^评 (16)浏览产品网站INSURANCE THAT BREAKS THE LAW Make no mistake that Wedding Plan is just a trading name of the disgraceful company UK General. UK General underwrite WeddingPlan and Debenhams Wedding Insurance - AVOID...阅读更多

Weddingplan Insurance该产^品的更^多点^评 (1)浏览产品网站We’ve paid £210.35 for a policy they’ve made almost entirely worthless. My previous comments above cover the detail, but the insurance policy now does not cover any covid-19 related claims, and has...阅读更多

Weddingplan Insurance该产^品的更^多点^评 (40)浏览产品网站STRUGGLED TO GET THROUGH ON PHONE

Weddingplan Insurance该产^品的更^多点^评 (25)浏览产品网站Good cover

Weddingplan Insurance该产^品的更^多点^评 (16)浏览产品网站Not yet used

Feefo 是如何收集评价的？

谁可以在 Feefo 上发表评价？

我们如何核实评价？

我们如何处理虚假评价？