I had an excellent response from customer service regarding a problem with my order 👌
购买日期:27/11/2025
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受信赖的顾客
经 Feefo 确认
6 months ago
I haven’t yet received the bottle so how could I possibly say anything constructive?
Dave Shanks
Water-to-Go
6 months ago
Your order was received on December 03, and was dispatched the same day on a 48 hour service. you should receive today and we sincerely hope you can leave a positive review.
Excellent service & delivery. Personal touch at customer service. Great team & product
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Dave Shanks
Water-to-Go
5 months ago
Hi Anastasia, thank you for your kind words, we really appreciate it! We all hope the trek was a success. Excellent photos, would you be happy for us to use them?
All the best,
Dave and the Water to Go team
购买日期:02/11/2025
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受信赖的顾客
经 Feefo 确认
7 months ago
Very good service. Quick delivery. This was bought as a gift
Hi, I am so sorry that you have had an issue with the cap. This is a new eco version, made in the UK, and we have stringent quality control. To date we have not had any complaints on over 60,000 parts..
If you can drop me a line on D.S@watertogo.international I'll send you a replacement that I have personally checked straight away,
Dave , Founder.