Hello,
Thank you for your feedback. I’m sorry to hear that you feel it took a while for us to reply to your emails.
Please note that our working hours are 9am to 5pm GMT, Monday to Friday, and we aim to reply by the next working day. It appears, from reviewing our correspondence, that a member of our customer service team responded to you on the same day and also outside of our regular working hours, to ensure you received a prompt response, given our time differences.
If you have sent us an email that we may have missed, please do contact us, and we will review this as soon as possible.
Kindest Regards,
The Wallsauce Team
