Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

Voyager Insurance Services评论

显示全部2,591条点评

受信赖的顾客

经 Feefo 确认

3 months ago

Breakdown insurance

Very helpful advisor. I took out 12 months breakdown insurance. This was done over the phone as I couldn’t access the internet site at the time.

George

经 Feefo 确认

GBR

3 months ago

George 就 Voyager Insurance Services 说了什么:

Not a good start

Tried to contact the number 3 times to sort a couple of queries before buying policies, couldn’t get through so gave up, emailed twice, no reply got a phone call 2/3 days later Hope It’s better...

Marketing Assistant

Voyager Insurance Services

3 months ago

Dear George, We are pleased that you were able to arrange cover online for your trip. However, we apologise for the difficulties you experienced when trying to contact our customer service team and that you did not receive a prompt response to your email. This falls below our usual expectations in terms of customer service. Unfortunately, when you attempted to contact us on 1st June, our phone lines were experiencing a particularly high volume of enquiries following the weekend, which unfortunately resulted in longer wait times. We strive for a high standard of service, and we are disappointed that we were unable to provide this to you on this occasion. Thank you for bringing this to our attention. Your feedback is important to us, and we will use it to help improve our service in the future. Yours sincerely, The Voyager Team

Penny

经 Feefo 确认

GBR

4 months ago

Penny 就 Voyager Insurance Services 说了什么:

Fab as always

Helpful discussion, options given , easy to talk to Overall fab experience As always

Nicholas

经 Feefo 确认

GBR

4 months ago

Nicholas 就 Voyager Insurance Services 说了什么:

Breakdown cover in Ireland

Straightforward process to buy, good value. Didn't breakdown, so not tested response to a breakdown yet.

Debra

经 Feefo 确认

4 months ago

Debra 就 Voyager Insurance Services 说了什么:

Staff very helpful. Waiting a long time for call to be answered.

Christopher

经 Feefo 确认

GBR

4 months ago

Christopher 就 Voyager Insurance Services 说了什么:

Simple application form

A sensible potion for people that ongoing conditions that aren't likely to cause an issue whilst away. Simple application too.

Nima

经 Feefo 确认

GBR

4 months ago

Nima 就 Voyager Insurance Services 说了什么:

Very helpful

I could get through on the phone easily to Order the insurance They explained things very well I haven’t needed to put in a claim as yet

受信赖的顾客

经 Feefo 确认

4 months ago

Great Insurance

Easy to navigate the website. Good value

Muriel

经 Feefo 确认

GBR

4 months ago

Muriel 就 Voyager Insurance Services 说了什么:

Transit cover included

The purchase was all done online and when I asked about cover for airside transit in the Middle East the response was quick and not an issue. Very happy with this Travel Insurance Company and will...

受信赖的顾客

经 Feefo 确认

4 months ago