Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

Voyager Insurance Services 点评 | https://www.feefo.com/reviews/voyager-insurance-services 的客户服务点评 | Feefo

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受信赖的顾客

12 years ago

Quite easy to use the site, although much better before the change!

受信赖的顾客

12 years ago

Good service. Easy to use website. Medical screening agent very helpful and efficient.

受信赖的顾客

12 years ago

Have used Voyager for many years but never had to claim so cannot comment on…

Have used Voyager for many years but never had to claim so cannot comment on this aspect. Very easy to arrange policy through their website which is simple and straightforward.

受信赖的顾客

12 years ago

I have never had to make a claim so cannot comment on that part of the…

I have never had to make a claim so cannot comment on that part of the service. I have purchased their combined Vehicle & Personal insurance several times. The website is clear and easy to use. They...

受信赖的顾客

12 years ago

受信赖的顾客

12 years ago

We have used Voyager before. Simple to arrange, efficient and good coverage. Value for money…

We have used Voyager before. Simple to arrange, efficient and good coverage. Value for money too. Please keep it going! Have recommended to my friends. We enjoyed our break and it fortunately passed...

受信赖的顾客

12 years ago

Navigating the website was straightforward and easier than other insurance companies. Explanations were clearly stated.…

Navigating the website was straightforward and easier than other insurance companies. Explanations were clearly stated. Only problem occurred at the end of the payment when the page disappeared...

Voyager Insurance Services

12 years ago

The documents should have been emailed to you. However if you have not received them then we can re-email them to you or put them in the post to you.

受信赖的顾客

经 Feefo 确认

12 years ago

Website a little clunky but functional, phone and web info contradictory on whether policy was…

Website a little clunky but functional, phone and web info contradictory on whether policy was annual Insurance with single trip breakdown or single trip for both. Arranged breakdon cover elsewhere...

Voyager Insurance Services

12 years ago

Thanks for your feedback, we have adjusted the website to make it a bit clearer that the Combined travel insurance and European breakdown cover policy is only available for single trips with vehicles under 10 years of age.

受信赖的顾客

12 years ago