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我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

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只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

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Volvo Car Insurance 点评

Http://www.volvocarinsurance.co.uk

服务

过去一年内的条评价

显示全部432条点评

受信赖的顾客

经 Feefo 确认

2 years ago

the process could have been easier

I was not kept as well informed as to the progress of my claim by my claim handler and he didn't call back when he said that he would.

Customer Care

Volvo Car Insurance

2 years ago

Many thanks for providing such valuable feedback. I am so sorry that on this occasion our normal high level of service was not met and that you were not kept up to date with regular communication and your calls not returned. We do take this very seriously and will be addressing this with the file handlers and their line managers to ensure that this poor level of service is addressed. Once again, many thanks for bringing this to our attention.

受信赖的顾客

经 Feefo 确认

2 years ago

Generally very happy

Very well in general

受信赖的顾客

经 Feefo 确认

2 years ago

An excellent professional service

Kept me updated along the way and returned my car in a showroom condition

Eric

经 Feefo 确认

Wimborne, Dorset

2 years ago

Eric 就 Volvo Car Insurance 说了什么:

Yet to confirm you have accepted a no-fault claim. Accident report forms did not have a return envelope, hence wrong address used initially and forms returned! Accident team could only return call...

受信赖的顾客

经 Feefo 确认

2 years ago

Very smooth experience. Everything happened with no fuss

受信赖的顾客

经 Feefo 确认

2 years ago

Unnecessary

Poor quality hire car Need better communication

Robert

经 Feefo 确认

Bridgnorth

2 years ago

Robert 就 Volvo Car Insurance 说了什么:

Not impressed at all

I thought the claim took far too long ( nobody else was involved & I had a high excess to contribute) plus I had to chase my claim up 3 times, which means being on hold to 3 different parties. Volvo...

受信赖的顾客

经 Feefo 确认

2 years ago

Very helpful and efficient friendly staff

Very efficient and staff very helpful throughout a difficult time.

Andrew

经 Feefo 确认

Badluarach

2 years ago

Andrew 就 Volvo Car Insurance 说了什么:

Excellent service

Excellent service and communication. Vehicle recovered, repaired and delivered. Hire car available from day one until my vehicle repaired and returned

Carole

经 Feefo 确认

Dundee

2 years ago

Carole 就 Volvo Car Insurance 说了什么:

Excellent service from the start and most efficient, repair done to a high standard and in a short period of time,

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