Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

VIVID Travel 点评 | https://www.feefo.com/reviews/vivid-travel 的客户服务点评 | Feefo

显示全部359条点评

Angela

Bloxham

5 years ago

购买日期：18/05/2020

Angela 就 VIVID Travel 说了什么:

Fantastic service

Excellent, Ella worked very hard to get the right trip for us. She found several options and we were pleased she came up with one to fit our budget and requirements. A fantastic personal service.

Steve

VIVID Travel

5 years ago

Thank you for your feedback. It is most welcome!

Ms Stuart

5 years ago

购买日期：12/05/2020

Ms Stuart 就 VIVID Travel 说了什么:

Excellent bespoke service with no pressure

Ella listened and understood what we wanted. She put together a great itinerary.

Steve

VIVID Travel

5 years ago

Thank you for your feedback, it is much appreciated!

受信赖的顾客

5 years ago

购买日期：12/05/2020

Friendly and helpful

Steve

VIVID Travel

5 years ago

Many thanks for providing feedback!

受信赖的顾客

5 years ago

购买日期：12/05/2020

Maddy has been fab at putting together an amazing itinerary for Canada next October. Fantastic price and excellent service. **

Steve

VIVID Travel

5 years ago

Thank you so much for your feedback, it is very much appreciated.

受信赖的顾客

5 years ago

购买日期：18/02/2019

Excellent customer service

Vivid travel shows excellent customer service throughout every interaction I had. Sadly our trip to Vietnam had to be cancelled due to covid 19 but Ella and the team were amazing at keeping us up to...

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Steve

VIVID Travel

5 years ago

Many thanks for your kind feedback, we look forward to welcoming you back for your next holiday!

Mr Pearce

5 years ago

购买日期：01/05/2020

Mr Pearce 就 VIVID Travel 说了什么:

Great Service

The communication was brilliant. My contact Maddy knew all the answers to my questions and everything was set out in an easy to understand format. Her replies were quick and concise. I can’t wait to...

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Steve

VIVID Travel

5 years ago

Thanks for your feedback, it is much appreciated!

Mr Manby

5 years ago

购买日期：01/05/2020

Mr Manby 就 VIVID Travel 说了什么:

Great advise and approach . Extremely helpful and professional. Bring on the trip

Steve

VIVID Travel

5 years ago

Thank you for your feedback, it is much appreciated!

Customer

English Peak District

5 years ago

购买日期：14/03/2019

Customer 就 VIVID Travel 说了什么:

Truly personal service - listening carefully to construct our ideal holiday

For some years we have used a well known company for our long-haul holidays in distant parts. But more recently I thought that we were being sent on the same routes, to the same places, as all of...

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Steve

VIVID Travel

5 years ago

Hello, it is Steve. We spoke while you were on the trip! I resisted the urge to reply over the weekend! Many thanks for your kind words, it is much appreciated!

Eastcoat Bod

5 years ago

购买日期：20/04/2020

Eastcoat Bod 就 VIVID Travel 说了什么:

Excellent service,Itinerary very complete and professional

Excellent service from first contact with Maddy our trip designer , very professional and no pressure answered all our queries .

Steve

VIVID Travel

5 years ago

Thank you for your feedback, it is much appreciated! Steve

受信赖的顾客

5 years ago

购买日期：16/04/2020

Very good travel advisor getting everything right with their informed and knowledgeable suggestions. Easy booking process.

Steve

VIVID Travel

5 years ago

Thank you for taking the time to complete this review. It is very much appreciated. Steve

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关于VIVID Travel

All our VIVID Travel Designers have many years experience creating bespoke itineraries that perfectly match you and your party. They’ll listen carefully to what you want from your trip, and will help detail all your requirements before sketching out an example trip. Next, your Travel Designer will work with you to handcraft every detail of your itinerary, and will refine it, time after time, until you’re 100% happy.

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0203 510 5777 or +44 (0)1243 939 565

Gibbs Croft, Westlands Lane, Birdham, West Sussex, PO20 7HH, United Kingdom

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