Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

Viva Holidays 点评

https://www.viva-holidays.co.uk

服务

产品

过去一年内的条评价

显示全部788条点评

受信赖的顾客

经 Feefo 确认

10 years ago

No fuss, straight to the point and efficient. Dealing with Viva was a n absolute…

No fuss, straight to the point and efficient. Dealing with Viva was a n absolute pleasure.

产品评价

购买日期：15/08/2015

受信赖的顾客

经 Feefo 确认

10 years ago

Good service

产品评价

购买日期：11/08/2015

受信赖的顾客

经 Feefo 确认

11 years ago

Very well planned and no major headaches at all. Great choice of hotels and locations. And…

Very well planned and no major headaches at all. Great choice of hotels and locations. And hands on support from Anthony in the planning stages which was much appreciated.

产品评价

购买日期：23/07/2015

受信赖的顾客

经 Feefo 确认

11 years ago

Well organised and efficient

产品评价

购买日期：15/07/2015

受信赖的顾客

经 Feefo 确认

11 years ago

Good service and great prices

产品评价

购买日期：15/07/2015

受信赖的顾客

经 Feefo 确认

11 years ago

We had a lovely time everything went as planned. No trouble at all.

产品评价

购买日期：29/07/2015

受信赖的顾客

经 Feefo 确认

11 years ago

Not very happy . Took 3 attempts to get a hotel in a good location…

Not very happy . Took 3 attempts to get a hotel in a good location . Was told to check all info was correct names ect on all bookings . Hotel voucher had wrong last name .which I pointed out but the...

Viva Holidays

11 years ago

Thank you for bringing this issue to our attention. We do value our customer’s feedback very highly and rely on such comments to allow us a real insight into the service we provide. Please could you email us your complaint to support@viva-holidays.co.uk and one of our Customer Service Representative will be in touch with you. Viva Holidays

产品评价

购买日期：24/07/2015

受信赖的顾客

经 Feefo 确认

11 years ago

I would say that it was ok this was a special holiday for us and I…

I would say that it was ok this was a special holiday for us and I was expecting a bit more.

产品评价

购买日期：25/07/2015

受信赖的顾客

经 Feefo 确认

11 years ago

I had to chase them for e-tickets, but generally, they responded promptly to my requests

产品评价

购买日期：28/06/2015

受信赖的顾客

经 Feefo 确认

11 years ago

Service was good

产品评价

购买日期：16/06/2015

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Viva Holidays 点评

Las Vegas & Cancun该产^品的更^多点^评 (4)浏览产品网站Holiday was excellent and just as good as expected. Many thanks to Viva for sorting out and providing the recommendations.

Rome & Venice该产^品的更^多点^评 (31)浏览产品网站Rome hotel was good, however the hotel in venice was too far from centre.

New York, Washington & Toronto该产^品的更^多点^评 (1)浏览产品网站A great trip and a wonderful experience. Definitely the way to see North America and a real balance of experiences.

Rome & Venice该产^品的更^多点^评 (31)浏览产品网站Hotel staff in Rome were the best but a little less friendly in Venice. Only disappointment was the train station we arrived at in Vemice was not the one where u alight straight onto the canal to...阅读更多

Rome & Venice该产^品的更^多点^评 (31)浏览产品网站hotels were good but slightly further from attractions than expected. As part of the trip there was a train booking from Rome to Venice, we arrived at the train station well in advance of...阅读更多

Rome & Venice该产^品的更^多点^评 (31)浏览产品网站Rome and Venice are amazing. This is our first trip to both places and we really enjoyed it. We Would like to go back as we have not been able to see everything because of time factor.

Rome & Venice该产^品的更^多点^评 (31)浏览产品网站Hotels not really 4 star but good location one plus . Upset were booked on wrong train that stopped short of our Venice destination ! I asked for a different option and told there was none . Had to...阅读更多

New York & Cancun该产^品的更^多点^评 (6)浏览产品网站Although the holiday was fine I was not advised by the company Viva that I would have to pay for my luggage when we caught our flight to Mexico from New York. This was disappointing as we were...阅读更多

Sri Lanka & Maldives该产^品的更^多点^评 (1)浏览产品网站Timely and knowledgeable guide in Sri Lanka. The staff in the Maldives were exemplorary. A fabulous holiday all-round.

New York & Bahamas该产^品的更^多点^评 (1)浏览产品网站I know Viva requested twin beds but unfortunately the hotel Pennsylvania in New York were extremely unaccommodating in New York which meant I had to sleep in the same bed as my mum for 3 nights not...阅读更多

Feefo 是如何收集评价的？

谁可以在 Feefo 上发表评价？

我们如何核实评价？

我们如何处理虚假评价？