Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

Viator 点评

https://www.viator.com

极好

No matter where you are in the world, you can count on Viator for booking memorable tours and activities.

服务

4.5

7,927

908

176

167

687

9,865

过去一年内的条评价

显示全部48,911条点评

受信赖的顾客

经 Feefo 确认

9 hours ago

David Trautman

经 Feefo 确认

USA

9 hours ago

受信赖的顾客

经 Feefo 确认

9 hours ago

Problems with confirmation

system automatically put in wrong email, which I caught too late. Tried to correct with your chat but unable to get a email confirmation of reservation.

Viator Customer Relations

Viator

2 hours ago

Hi, We're really sorry to hear that you feel this way. We take feedback like this seriously and would love the chance to learn more about your experience and see how we can make things right. Please send us a direct message or call us on (888) 680-1640 with more details so we can look into it and assist you further. Thanks for bringing this to our attention – your satisfaction is important to us, and we’re here to help! Best regards, Naomi

Mitchell Abramson

经 Feefo 确认

USA

10 hours ago

Mitchell Abramson 就 Viator 说了什么:

Easy to use

Easy to use website and app on phone is great too.

受信赖的顾客

经 Feefo 确认

10 hours ago

Highly recommend!!!

Viator is so easy to use and efficient. I’ve used them for three experiences so far and I will continue to use them. They made it extremely easy to take advantage of the value I had accumulated by my...

Lesa Caudill

经 Feefo 确认

USA

11 hours ago

Joseph Bailey

经 Feefo 确认

USA

11 hours ago

Joseph Bailey 就 Viator 说了什么:

Search results are too global and confusing

The search and results are awful. Even when using qoutes to confine exact search criteria; I still get overwhelmed bu worldwide results. lately I have had to use google search to find tours in towns...

Viator Customer Relations

Viator

2 hours ago

Hi , We're really sorry to hear that you feel this way. We take feedback like this seriously and would love the chance to learn more about your experience and see how we can make things right. Please send us a direct message or call us on (888) 680-1640 with more details so we can look into it and assist you further. Thanks for bringing this to our attention – your satisfaction is important to us, and we’re here to help! Best regards, Sandra

受信赖的顾客

经 Feefo 确认

11 hours ago

Pleased

Excellent thus far although have not yet done 3 booked tours. Only issue was app directed consumer to contact tour operator with question and in turn operator directed me back to Viator! Frustrating...

受信赖的顾客

经 Feefo 确认

11 hours ago