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Utility Point 点评 | https://www.feefo.com/reviews/utility-point 的客户服务点评 | Feefo

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Joanne

4 years ago

购买日期：20/07/2020

Joanne 就 Utility Point 说了什么:

All sorted with ease.

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Ricky

4 years ago

购买日期：20/07/2020

Ricky 就 Utility Point 说了什么:

It was so easy to switch they did it all for me and so quick. Kept to there word and saved me money what more could you ask for thanks.

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受信赖的顾客

4 years ago

购买日期：11/08/2020

Baker

Simple transactions and excellent price

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Stephen

4 years ago

购买日期：11/08/2020

Stephen 就 Utility Point 说了什么:

Great

Great service

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受信赖的顾客

4 years ago

购买日期：20/07/2020

They charged you less in the beginning end of contact you will be in huge debt so carful my last supplier was charging me £65 pm end of contracts i was in debt £200 utility point charging me £61pm ...

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India

Utility Point

4 years ago

Hi there, we're sorry to hear this. The direct debit is calculated based on the annual usage figures provided to us when you sign up. Unfortunately, if the figures are incorrect or estimated this will affect the direct debit amount however, as long as we receive monthly readings we can review your payments. Please also check your online portal as the debt figure you have quoted is incorrect, you can see your updated balance on your main log in page and under "Your Statements" tab. Thank you, Utility Point.

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Wayne

4 years ago

购买日期：11/08/2020

Wayne 就 Utility Point 说了什么:

Painless and a good saving. Thankyou

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Charlie

Gateshead

4 years ago

购买日期：20/07/2020

Charlie 就 Utility Point 说了什么:

Cheaper, affordable price for duel fuel

Created a cheaper duel fuel price, instead of being ripped off by British Gas. Over £450 in credit with former company, who when switched charged over £300 for moving. An absolute disgrace.

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Sharel

4 years ago

购买日期：11/08/2020

Sharel 就 Utility Point 说了什么:

EXCELLENCE!

Excellent service and prices

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George

4 years ago

购买日期：11/08/2020

George 就 Utility Point 说了什么:

Great tariff.

Offered a great renewal tariff, I did check it on comparison sites and came out nearly top except for a couple of companies never heard of.

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Robert

4 years ago

购买日期：11/08/2020

Robert 就 Utility Point 说了什么:

Reading meters is almost impossible where they are located. When wll be getting smart meters to allow easier access?

India

Utility Point

4 years ago

Hi Robert, we are already in phase 1 of supporting SMETS2 meters where we can connect to these meters remotely but at the moment we do not use the technology to the full extent. Therefore, for the short period of time we ask our customers to continue submitting their readings. Very soon we will start installing the smart meters, indoor displays and we will start using SMETS2 to their full potentialThank you, Utility Point.

Robert

4 years ago

Thanks for letting me know, however, I am 71 years of age and partially sighted and having to lie on the floor to see my gas meter puts me at risk of falling as I'm not too steady on my feet and live alone. Is there something you could do something to help please, perhaps a repeater gauge?

India

Utility Point

4 years ago

Hi Robert, please go to our website and complete our Priority Service Register form. This will allow us to arrange meter reading visits every 3 months for an engineer to go and collect a reading on your behalf. Thank you, Utility Point. https://www.utilitypoint.co.uk/psr/

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关于Utility Point

Utility Point community is about much more than just saving you money on your energy. We deliver on our promises to provide excellent customer service, clear and accurate billing and a real dedication to helping our customers save energy. It’s about putting you in control of your energy.

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0345 557 7878 or 07454198698

Floor 7, Merck House, Seldown Road, Poole, Dorset, BH15 1TW, United Kingdom

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