Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

Curvy Kate 点评 | {{merchantUrl}} 的客户服务点评 | Feefo

显示全部575条点评

受信赖的顾客

经 Feefo 确认

3 years ago

Perfect fit

受信赖的顾客

经 Feefo 确认

3 years ago

Have my size

Steven

经 Feefo 确认

3 years ago

Steven 就 Curvy Kate 说了什么:

To be coming from across the big pond it was extremely fast and everything was present

经 Feefo 确认

3 years ago

J 就 Curvy Kate 说了什么:

Thumbs up

Great fit and price for hard to find bras

受信赖的顾客

经 Feefo 确认

3 years ago

Same size all different

I had one of their bras. I got 3 more in the same size. One kinda fit. Returned 2 for a bigger size. Still don’t fit. Tried 3 others. Same mess. Gave up

Adriana

Curvy Kate

3 years ago

Hi there, Thank you for your feedback. Sorry to hear that the items purchased did not offer the fit expected. Bra fitting can be tricky and we always recommend having a new fitting every 6 months as our bodies are constantly changing. There can also be differences in fit between sizes and styles which just complicates things even more! If you're unsure of sizing or need help finding the perfect fit, please do not hesitate to reach out to our Bra Expert: https://us.curvykate.com/pages/virtual-bra-fitting Best Wishes, Curvy Kate Team

Morgan

经 Feefo 确认

3 years ago

Morgan 就 Curvy Kate 说了什么:

Returns are not easy if purchasing from the US, but customer service reps were helpful!

Kirsten

经 Feefo 确认

Pittsburgh, PA

3 years ago

Kirsten 就 Curvy Kate 说了什么:

Expensive return shipping

Shipping has changed and without warning I had to pay $25 to send back a $99 swimsuit. That was a shock!

Adriana

Curvy Kate

3 years ago

Hi there, Thanks for your review. We regrettably are unable to cover returns for customers outside of the UK nor be able to offer a free returns label either, however for those based in the US we usually recommend using USPS which charges up to $30.00, based on the service used. This is the method many of our US customers choose to use. Our returns policy is stated on our website as well, for customers' reference: https://us.curvykate.com/pages/returns. Apologies for any inconvenience caused. Best Wishes, Curvy Kate Team

受信赖的顾客

经 Feefo 确认

3 years ago

Perfect!

I did the bra size test. It was recommended I move up two cup sizes! I didn’t believe it but I did it anyway; the bras fit! I am not spilling out in the front or the sides anymore, and it makes me...

受信赖的顾客

经 Feefo 确认

3 years ago

Not very helpful with questions regarding returns. Also, my return was delivered almost a week ago and I haven’t heard a word about it. Just glad I had tracking for it so at least I know it was...

Adriana

Curvy Kate

3 years ago

Hi there, Thanks for your feedback. Sorry to hear you feel this way. Although, we don't send notifications when a parcel was delivered to us, customers can check the whereabouts of a return by tracking it with the same return tracking number stated on the proof of postage. As stated on the website, the current returns processing time can take up to 14 working days from the date of its receipt, excluding weekends and bank holidays. Rest assured our team is working through these in chronological order as quickly as humanly possible. Once your returns have been processed, you will receive an email to confirm and will be refunded the same day. Depending on your payment method, please allow up to 3-5 business days for the funds to appear back in your account. Upon looking into this further, we can see that your refund has been issued accordingly, on the 2nd of August and an email confirmation of this would have also been sent for your reference. Best Wishes, Curvy Kate Team

MICHELLE

经 Feefo 确认

3 years ago