Customer service was excellent. Showed us various fans that would be suitable for our situation. Price and quality of fans is great!
产品评价
购买日期：11/02/2026
0
分享
BF
beverley fryer
经 Feefo 确认
7 months ago
beverley fryer 就 Universal Fans 说了什么:
excellent
产品评价
购买日期：17/02/2026
0
分享
RI
Richard
经 Feefo 确认
AUS
7 months ago
Richard 就 Universal Fans 说了什么:
Order came on time and as expected
产品评价
购买日期：02/02/2026
0
分享
KS
Ken Spiden
经 Feefo 确认
AUS
7 months ago
Ken Spiden 就 Universal Fans 说了什么:
Very difficult to order on line unable to pay online unless you were a business
Product
Universal Fans
6 months ago
Thank you for your feedback and we’re sorry for the confusion with your order.
The order was placed using the bank transfer payment option, which does not process payment automatically through the website. As the transfer hadn’t been completed, the order remained pending in our system.
When you contacted us, we confirmed that no funds had been taken and arranged for the unit to be drop-shipped from the manufacturer as quickly as possible to help minimise delays.
We understand timing is important during a building project and apologise for the frustration caused.
产品评价
Product
Universal Fans
6 months ago
Thank you for your feedback and we’re sorry for the confusion with your order.
The order was placed using the bank transfer payment option, which does not process payment automatically through the website. As the transfer hadn’t been completed, the order remained pending in our system.
When you contacted us, we confirmed that no funds had been taken and arranged for the unit to be drop-shipped from the manufacturer as quickly as possible to help minimise delays.
We understand timing is important during a building project and apologise for the frustration caused.
Excellent Customer service experience at the shop. They did calculations and shown me the capacity of the fan and recommended the appropriate fan for my requirements.
