They provided the correct fan in very good time, answered my query that it was incorrect and were so polite that I couldn’t even be angry,
. Thankyou for super service.
产品评价
购买日期：25/03/2019
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TC
Trusted Customer
经 Feefo 确认
Reporoa New Zealand
7 years ago
Trusted Customer 就 Universal Fans 说了什么:
I felt the store assistance went the extra mile to help us with our decision on what we wanted and made sure we new how to track our purchase and yes I would definitely recommend your store and also...
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购买日期：12/03/2019
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受信赖的顾客
经 Feefo 确认
7 years ago
I would recommend, they had the product we were looking for
Delivery was timely and I got what I ordered. I would use them again
产品评价
Customer Service
Universal Fans
7 years ago
Hi, thanks for reviewing us, it’s lovely to hear your order arrived on time. Regarding the noise, it’s difficult to say whether your fan is operating correctly or not based on your comments alone. Although the Eco Silent should operate very quietly, people have different levels of sensitivity to noise. However, we would like to look into this for you because in some cases a noisy fan may indicate a fault. You can contact our warranty team by emailing service@universalfans.com.au . We just need a bit more detail about the noise your experiencing (volume, type of noise, etc). Thanks again and we look forward to hearing from you.
