Website explicitly stated ceiling fan was suitable for slopped ceilings up to 30 degrees, however even with our 18 degree ceiling, remote receiver had to be installed in roof, which nearly doubled...
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Customer Service
Universal Fans
7 years ago
Hi, thanks for bringing this to our attention. We’re very sorry that it proved difficult to install your Nevis. It’s always best to contact the warranty team if you run into any installation issues. They can help trouble shoot with the electrician and have resolved similar cases to this over the phone in the past. We try to keep our websites up to date with accurate information, but we rely on the manufacturer to provide specifications for their products. We will pass your feedback along to them, but please let us know if there’s anything else we can do for you by emailing service@universalfans.com.au
产品评价
购买日期：28/06/2019
0
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TC
Trusted Customer
经 Feefo 确认
South West Rocks
7 years ago
Trusted Customer 就 Universal Fans 说了什么:
This is the second time that I have purchased products from Universal Fans and have found them fantastic. The service is prompt and reliable, the products are packaged well and arrive quickly. I will...
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产品评价
购买日期：26/06/2019
0
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Trusted Customer
经 Feefo 确认
7 years ago
Trusted Customer 就 Universal Fans 说了什么:
Quick delivery, good products
产品评价
购买日期：18/06/2019
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Trusted Customer
经 Feefo 确认
Ormiston
7 years ago
Trusted Customer 就 Universal Fans 说了什么:
Hassel free service and very prompt delivery.
Customer Service
Universal Fans
7 years ago
Thanks for your great feedback on our service! Regarding the Luna, of course you didn’t have to rate the product if not yet installed and we wouldn’t expect you to! Don’t forget you can always update this when ready, by clicking on the link in either of the feedback emails we’ve sent you. Let us know if there’s anything else we can do for you by emailing service@universalfans.com.au
