Person I spoke to was friendly and knowledgeable. Fan prices the best I found. Fans (7 in total) arrived within a week. Great service.
购买日期：28/10/2020
0
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EM
Ellen Murphy
经 Feefo 确认
5 years ago
Ellen Murphy 就 Universal Fans 说了什么:
Quick reply to online queries, received goods very quick
购买日期：01/10/2020
0
分享
PW
Pamela Walker
经 Feefo 确认
5 years ago
Pamela Walker 就 Universal Fans 说了什么:
Quick easy
Customer Service
Universal Fans
5 years ago
Hi there, thanks for your lovely feedback about our service, but we’re disappointed to hear that you’re not happy with the product. If installed correctly and operating correctly, the city moves over 11,000 m3/hr of air. This is enough to qualify as above average airflow, but of course, it’s possible that the fan you replaced was stronger – there are plenty of fans out there that move quite a lot of air. The first thing we would suggest is just to double check that the fan is not running in reverse. If this does not resolve the issue, please email service@universalfans.com.au for advice on how to lodge a warranty claim.
产品评价
购买日期：27/10/2020
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受信赖的顾客
经 Feefo 确认
5 years ago
Very good service and communication
Easy to track items through to delivery
