We are sorry to hear that you were unhappy with your experience.
To clarify, you were not charged for a “pallet delivery.” The delivery charge applied was for the items ordered and was displayed prior to checkout. This is just to cover the cost of the items from us, to you.
We always aim to be transparent with our pricing and delivery costs. We appreciate all customer feedback and are happy to assist with any queries regarding delivery charges before purchase.
产品评价
Sophie
Underfloor Heating UK
1 month ago
We are sorry to hear that you were unhappy with your experience.
To clarify, you were not charged for a “pallet delivery.” The delivery charge applied was for the items ordered and was displayed prior to checkout. This is just to cover the cost of the items from us, to you.
We always aim to be transparent with our pricing and delivery costs. We appreciate all customer feedback and are happy to assist with any queries regarding delivery charges before purchase.
Sophie
Underfloor Heating UK
1 month ago
We are sorry to hear that you were unhappy with your experience.
To clarify, you were not charged for a “pallet delivery.” The delivery charge applied was for the items ordered and was displayed prior to checkout. This is just to cover the cost of the items from us, to you.
We always aim to be transparent with our pricing and delivery costs. We appreciate all customer feedback and are happy to assist with any queries regarding delivery charges before purchase.
Had to chase up the order, was told they were experiencing high volumes, they upgraded delivery to next day and were true to their word. Excellent
Sophie
Underfloor Heating UK
1 month ago
On behalf of all of us at Underfloor Heating UK, I would like to thank you for sharing this great review about our store! We are thrilled that you enjoyed your experience.
产品评价
Sophie
Underfloor Heating UK
1 month ago
On behalf of all of us at Underfloor Heating UK, I would like to thank you for sharing this great review about our store! We are thrilled that you enjoyed your experience.
As mentioned earlier - Underfloor Heating UK respond promptly to dispatching goods ordered but their delivery company lets them down.
Sophie
Underfloor Heating UK
2 months ago
We're sorry to hear of the delivery issues you experienced with our courier. I can see the goods have been resent and this shows as delivered today. Please accept our apologies for the delay and any inconvenience this may have caused.
产品评价
Sophie
Underfloor Heating UK
2 months ago
We're sorry to hear of the delivery issues you experienced with our courier. I can see the goods have been resent and this shows as delivered today. Please accept our apologies for the delay and any inconvenience this may have caused.
Underfloor Heating UK are specialists in the supply, design and installation of DEVI electric underfloor heating systems for domestic, commercial and industrial use. Underfloor Heating UK can supply a total solution for any type of electric under floor heating.
Underfloor Heating UK are specialists in the supply, design and installation of DEVI electric underfloor heating systems for domestic, commercial and industrial use. Underfloor Heating UK can supply a total solution for any type of electric under floor heating.