Everything was wonderful except it took three weeks to receive our damage deposit refund. The flat is exactly like the photos and the location was excellent.
产品评价
购买日期：25/06/2018
0
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受信赖的顾客
经 Feefo 确认
7 years ago
Easy process, but I booked through airbnb.
Richard
UnderTheDoormat
6 years ago
Hi,
Thank you for leaving us a review. We are so happy to hear that you enjoyed your stay with us as ensuring our guests have the best possible experience is behind everything we strive to achieve. We are always looking to improve our services and your review today helps us grow in leaps and bounds. We sincerely look forward to welcoming you and your family to London again and we are certain you will enjoy staying in another one of our lovely homes. Be sure to have an amazing day ahead!
Kind Regards, UnderTheDoormat Team
产品评价
Richard
UnderTheDoormat
6 years ago
Hi,
Thank you for leaving us a review. We are so happy to hear that you enjoyed your stay with us as ensuring our guests have the best possible experience is behind everything we strive to achieve. We are always looking to improve our services and your review today helps us grow in leaps and bounds. We sincerely look forward to welcoming you and your family to London again and we are certain you will enjoy staying in another one of our lovely homes. Be sure to have an amazing day ahead!
Kind Regards, UnderTheDoormat Team
The hot water service did not work at the property. The Under the door mat service supposedly check the property is in order, but clearly did not.
产品评价
购买日期：23/06/2018
0
分享
受信赖的顾客
经 Feefo 确认
7 years ago
Excellent service and professional representatives helped make our stay relaxing and enjoyable. The home we rented was just as described on the website. We appreciated all the attention to detail...
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Richard
UnderTheDoormat
6 years ago
Hi,
Thank you for leaving us a review. We are so happy to hear that you enjoyed your stay with us as ensuring our guests have the best possible experience is behind everything we strive to achieve. We are always looking to improve our services and your review today helps us grow in leaps and bounds. We sincerely look forward to welcoming you and your family to London again and we are certain you will enjoy staying in another one of our lovely homes. Be sure to have an amazing day ahead!
Kind Regards, UnderTheDoormat Team
Were responsive to correspondence and personal attention at handover
Richard
UnderTheDoormat
6 years ago
Hi Rob,
Thank you for leaving us a review. We are so happy to hear that you enjoyed your stay with us as ensuring our guests have the best possible experience is behind everything we strive to achieve. We are always looking to improve our services and your review today helps us grow in leaps and bounds. We sincerely look forward to welcoming you and your family to London again and we are certain you will enjoy staying in another one of our lovely homes. Be sure to have an amazing day ahead!
Kind Regards, UnderTheDoormat Team
They told me last minute that the apartment I booked for 2 weeks was unavailable for one of the weeks and only partially available the second. They offered me an alternative accommodation OUTSIDE of...
We had to wait 35 min in the rain before the person with the key arrived. First thing this person did when entering the apartment was use the toilet herself. Apartment wasn’t properly cleaned.
Totally awesome guys. Helped make my stay pleasant and comfortable. Would surely prefer to stay at one of their property's in future travels.
Richard
UnderTheDoormat
6 years ago
Hi Vineet,Thank you for leaving us a review. We are so happy to hear that you enjoyed your stay with us as ensuring our guests have the best possible experience is behind everything we strive to achieve. We are always looking to improve our services and your review today helps us grow in leaps and bounds. We sincerely look forward to welcoming you and your family to London again and we are certain you will enjoy staying in another one of our lovely homes. Be sure to have an amazing day ahead!Kind Regards,UnderTheDoormat Team
产品评价
Richard
UnderTheDoormat
6 years ago
Hi Vimeet,Thank you for leaving us a review. We are so happy to hear that you enjoyed your stay with us as ensuring our guests have the best possible experience is behind everything we strive to achieve. We are always looking to improve our services and your review today helps us grow in leaps and bounds. We are delighted to hear you enjoyed the location. We sincerely look forward to welcoming you and your family to London again and we are certain you will enjoy staying in another one of our lovely homes. Be sure to have an amazing day ahead!Kind Regards,UnderTheDoormat Team
The initial booking was very easy and without any hitches. Obtaining the keys and the return of the keys went smoothly as there was someone to meet me and show me the apartment. The apartment was...
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Richard
UnderTheDoormat
6 years ago
Hi LynetteThank you for leaving us a review. We are so happy to hear that you enjoyed your stay with us as ensuring our guests have the best possible experience is behind everything we strive to achieve. We are always looking to improve our services and your review today helps us grow in leaps and bounds. We sincerely look forward to welcoming you and your family to London again and we are certain you will enjoy staying in another one of our lovely homes. Be sure to have an amazing day ahead!Kind Regards,UnderTheDoormat Team
产品评价
Richard
UnderTheDoormat
6 years ago
Hi Lynette,Thank you for leaving us a review. We are so happy to hear that you enjoyed your stay with us as ensuring our guests have the best possible experience is behind everything we strive to achieve. We are always looking to improve our services and your review today helps us grow in leaps and bounds. We sincerely look forward to welcoming you and your family to London again and we are certain you will enjoy staying in another one of our lovely homes. Be sure to have an amazing day ahead!Kind Regards,UnderTheDoormat Team
