I would've given four stars because we had problems with the hot water system HOWEVER the outstanding effort by Under the Doormat put this amazing flat back at five stars. We would definitely...
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Richard
UnderTheDoormat
7 years ago
Dear Mrs. Shamblin,
Thank you for taking the time to review your recent stay with us. We are delighted to see that you had an enjoyable experience. We always strive to provide the best experience for our guests, and it is great to see that you enjoyed a pleasant stay with us. We are confident we will be able to offer an even better experience next time, please feel free to contact us when planning your next stay in London.
Best regards,
UnderTheDoormat team
产品评价
购买日期:08/10/2018
0
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受信赖的顾客
经 Feefo 确认
7 years ago
Very friendly and helpful team.
Richard
UnderTheDoormat
7 years ago
Dear guest,
Thank you for taking the time to review your recent stay with us. We are delighted to see that you had an enjoyable experience. Rest assured that your comments will be shared with the entire team here at UnderTheDoormat. Should your travel plans bring you back to London, please get in touch as we would love to host you again.
Best regards,
UnderTheDoormat team
Excellent service when booking, double checking details and key handover.
Richard
UnderTheDoormat
7 years ago
Dear guest,
We appreciate your feedback and thank you so much for taking the time to write such a great review. Your fantastic review helps us work hard to deliver the best possible service everyday. We now look forward to welcome you next time for another fantastic stay.
Best regards,
UnderTheDoormat team
产品评价
购买日期:03/12/2018
0
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IR
Isaac Rubio
经 Feefo 确认
7 years ago
Isaac Rubio 就 UnderTheDoormat 说了什么:
We flew in from LA and there was a big delay on the flight but they waited for us untill the very last minute.
Richard
UnderTheDoormat
7 years ago
Dear Mr. Rubio,
Your feedback regarding your recent stay at our home is very much appreciated and we are happy to see that you enjoyed a nice stay. We always strive to provide the best experience for our guests, and it is great to see that you enjoyed a pleasant stay with us. Should your travel plans bring you back to London, please get in touch as we would love to host you again !
Best regards,
UnderTheDoormat team
Fantastic service. Everything was made super simple with some nice thoughtful touches too!
Richard
UnderTheDoormat
7 years ago
Dear Mrs. Rush
Thank you for the wonderful review regarding your recent stay in our home ! We are delighted to see that you enjoyed a pleasant stay in our home, we now look forward to welcome you next time for another fantastic stay,
Best regards,
UnderTheDoormat team
Clear instructions and very helpful in setting up the sleeping arrangements for the family
Richard
UnderTheDoormat
7 years ago
Dear Mr. Talbot,
We are happy to see that you had a pleasant stay with us, and thank you for providing your kind feedback. Rest assured that your comments will be shared with the entire team here at UnderTheDoormat. Rest assured that your comments will be shared with the entire team here at UnderTheDoormat.
Kind regards,
UnderTheDoormat team
Location and cleanliness of the house were perfect. Love the welcome kit as well.
Richard
UnderTheDoormat
7 years ago
Dear guest,
Thank you for the wonderful review regarding your recent stay in our home, we always strive to provide the best experience for our guests, and it is great to see that you enjoyed a pleasant stay with us. We now look forward to welcome you next time for another fantastic stay,
Best regards,
UnderTheDoormat team
UnderTheDoormat gave us high expectations .... and the promises were solved 100%.
Richard
UnderTheDoormat
7 years ago
Dear guest,
Your feedback regarding your recent stay at our home is very much appreciated and we are happy to see that you enjoyed a nice stay. Your fantastic review helps us work hard to deliver the best possible service everyday !We would love to host you again next time you are in the city. Please feel free to reach out and we will be happy to assist in making your reservation,
Best regards,
UnderTheDoormat team
产品评价
购买日期:18/10/2018
0
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DC
David Crump
经 Feefo 确认
Auckland, New Zealand
7 years ago
David Crump 就 UnderTheDoormat 说了什么:
It was a lovely family home which suited our needs perfectly. Underthedoormat were responsive to our inquiries.
Richard
UnderTheDoormat
7 years ago
Dear Mr. Crump,
We are happy to see that you had a pleasant stay with us, and thank you for providing your kind feedback, rest assured that your comments will be shared with the entire team here at UnderTheDoormat. We now look forward to welcome you next time for another fantastic stay !
Best regards,
UnderTheDoormat team
产品评价
购买日期:27/12/2018
0
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受信赖的顾客
经 Feefo 确认
7 years ago
Service was great I have no complaints. Friendly informative and prompt. My only issue with the rental is that it was so small, which was impossible to tell from the photographs. No real sitting...
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Richard
UnderTheDoormat
7 years ago
Dear guest,
Thank you for taking the time to review your recent stay with us. Please accept our sincere apologies for the issues you have encountered, we are confident we will be able to offer a better experience next time, please feel free to contact us when planning your next stay in London,
Kind regards,
UnderTheDoormat team