The flat was very nice, albeit small, and was a great location. There were some basic essentials lacking: colander, cheese grater, and a second key should have been provided. There was no vent in the...
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Richard
UnderTheDoormat
6 years ago
Hi,
Thank you for taking out the time to leave us a review. Your feedback is appreciated as we are always looking for ways in which we can improve the overall experience our guests have. Ensuring our guests have a memorable experience is behind everything we strive to perfect on a daily basis. We are glad you enjoyed your time staying with us and we look forward to welcoming you to London again. Hope you have a great day ahead!
Kind Regards,
The UnderTheDoormat Team
产品评价
Richard
UnderTheDoormat
6 years ago
Hi,
Thank you for taking out the time to leave us a review. Your feedback is appreciated as we are always looking for ways in which we can improve the overall experience our guests have. Ensuring our guests have a memorable experience is behind everything we strive to perfect on a daily basis. We are glad you enjoyed your time staying with us and we look forward to welcoming you to London again. Hope you have a great day ahead! Kind Regards,
The UnderTheDoormat Team
购买日期:14/04/2019
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受信赖的顾客
经 Feefo 确认
7 years ago
We had a delightful stay in this very comfortable flat. Everything was as pictured and the location was great.
Richard
UnderTheDoormat
6 years ago
Dear Guest,
Thank you for taking out the time to leave us a review. We appreciate your feedback as we are always looking for ways in which we can improve the guest experience. Your feedback has been taken into account and we are hoping to welcome you back to London as we are certain you will have an unforgettable experience in another one of our London homes. From all of us at UnderTheDoormat, we hope you have an amazing day ahead!
Kind Regards,
The UnderTheDoormat Team
产品评价
Richard
UnderTheDoormat
6 years ago
Dear Guest,
Thank you for taking out the time to leave us a review. We appreciate your feedback as we are always looking for ways in which we can improve the guest experience. Your feedback has been taken into account and we are hoping to welcome you back to London as we are certain you will have an unforgettable experience in another one of our London homes. From all of us at UnderTheDoormat, we hope you have an amazing day ahead!
Kind Regards,
The UnderTheDoormat Team
The flat is beautiful, very clean, well equipped, with a very good bathroom, comfortable, bright, and in an amazing location!! It had everything we needed - it is close to a lot of excellent places...
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Richard
UnderTheDoormat
7 years ago
Dear Ms. Santucci,
Thank you for writing such a nice and detailed review about the flat you rent for your recent stay in London. We are glad that you liked it and appreciated the view, and that you had a nice time in London thanks to it ! We would be happy to welcome you again for you next stay in London, please feel free to contact us.
Have a lovely day,
Solene on behalf of UnderTheDoormat
Really great service. Answered phones and provided quick responses to questions.
We couldn't find the cutlery though so ate with plastic knifes and forks...
And the cleaner didn't know where the...
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Richard
UnderTheDoormat
7 years ago
Dear Mrs. Brandt,
Thank you for taking the time to review your recent stay with us. We are delighted to see that you had an enjoyable experience. Rest assured that your comments will be shared with the entire team here at UnderTheDoormat. We would love to host you again next time you are in the city. Please feel free to reach out and we will be happy to assist in making your reservation,
Best regards,
UnderTheDoormat team
Lejligheden var fantastisk fin.
Men når man får indraget 2000kr fordi de mener at man har røget indendørs (hvilket vi ikke gjorde) fortjener man ikke nogen stjerner. 😡
Richard
UnderTheDoormat
6 years ago
Good Day Janus,
Thank you for taking out the time to leave us feedback. It is unfortunate you did not have the experience we wish for all our guests. As stated in our policies, there is no smoking permitted in any of our homes, and as such we adhere to conduct a thorough deep clean of the property to ensure it is immaculately cleaned for the homeowner. We do however hope you will consider us again as we are certain we can give you an unforgettable experience. From all of us at UnderTheDoormat, we hope you have an amazing day ahead.
Kind Regards,
UnderTheDoormat Team
产品评价
Richard
UnderTheDoormat
6 years ago
Good Day Janus,
Thank you for taking out the time to leave us feedback. It is unfortunate you did not have the experience we wish for all our guests. As stated in our policies, there is no smoking permitted in any of our homes, and as such we adhere to conduct a thorough deep clean of the property to ensure it is immaculately cleaned for the homeowner. We do however hope you will consider us again as we are certain we can give you an unforgettable experience. From all of us at UnderTheDoormat, we hope you have an amazing day ahead.
Kind Regards,
UnderTheDoormat Team
Nous étions très satisfaits de notre séjour à Londres du 3 au 10 mars.
Il y a des petites choses à améliorer mais globalement l’appartement était
conforme par rapport à notre attente.
Richard
UnderTheDoormat
7 years ago
Dear Mr. Bruckmuller,
We are happy to see that you had a pleasant stay with us, and thank you for providing your feedback. Rest assured that your comments will be shared with the entire team here at UnderTheDoormat. Should your travel plans bring you back to London, please get in touch as we would love to host you again !
Kind regards,
UnderTheDoormat team
Alles hat perfekt geklappt. Wir kommen Gerner wieder!
Richard
UnderTheDoormat
7 years ago
Dear guest,
Your feedback regarding your recent stay at our home is very much appreciated and we are happy to see that you enjoyed a nice stay. We always strive to provide the best experience for our guests, and it is great to see that you enjoyed a pleasant stay with us. We now look forward to welcome you next time for another fantastic stay !
Best regards,
UnderTheDoormat team
Dear Mr. Kayumba
Your feedback regarding your recent stay at our home is very much appreciated and we are happy to see that you enjoyed a nice stay. Rest assured that your comments will be shared with the entire team here at UnderTheDoormat. We would love to host you again next time you are in the city. Please feel free to reach out and we will be happy to assist in making your reservation,
Best regards,
UnderTheDoormat team
产品评价
Richard
UnderTheDoormat
7 years ago
Dear Mr. Kayumba,
Your feedback regarding your recent stay at our home is very much appreciated and we are happy to see that you enjoyed a nice stay. Rest assured that your comments will be shared with the entire team here at UnderTheDoormat. We would love to host you again next time you are in the city. Please feel free to reach out and we will be happy to assist in making your reservation,
Best regards,
UnderTheDoormat team
Dear guest,
Your feedback regarding your recent stay at our home is very much appreciated and we are happy to see that you enjoyed a nice stay. Your wonderful feedback serves as motivation for our team to continue to deliver quality experiences for our guests. It would be an honour to welcome you again to one of our properties next time you visit London ! Please feel free to contact us.
Best regards,
UnderTheDoomat team
Had issues with apartment staff did what they could but was not up to scratch
Richard
UnderTheDoormat
7 years ago
Dear Mrs. Anderson,
It is unfortunate that your recent stay with us did not entirely meet your expectations. We will take your comments as a great learning experience and we will ensure to address the issues you have mentioned. We are confident that this is not the norm when staying with UnderTheDoormat and we would like to make amends next time you have the chance to stay with us. Please feel free to reach out directly and we will ensure a seamless experience.
Best regards,
UnderTheDoormat team