Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

UnderTheDoormat 点评 | {{merchantUrl}} 的客户服务点评 | Feefo

受信赖的顾客

经 Feefo 确认

6 years ago

Very efficient. Questions were quickly answered. Good service.

Richard

UnderTheDoormat

6 years ago

Hello, We are happy to see that you had a pleasant stay with us, and thank you for providing your kind feedback. Should your travel plans bring you back to London, please get in touch as we would love to host you again! Kind Regards, The UnderTheDoormat Team

产品评价

Richard

UnderTheDoormat

6 years ago

Hello, Thank you for taking the time to review your recent stay with us. We are delighted to see that you had an enjoyable experience! Please rest assured that we will have a look at the cupboards and drawers' situation and will act accordingly. We would love to host you again next time you are in the city. Please feel free to reach out and we will be happy to assist in making your reservation! Best, The UnderTheDoormat Team

购买日期：31/12/2019

0

受信赖的顾客

经 Feefo 确认

6 years ago

checkout problem

I sent email twice to change checkout time. but there was no response. Additionally I couldn't deposit my lugguage.

Richard

UnderTheDoormat

6 years ago

Thank you for your feedback regarding your recent stay at our home. We are terribly sorry to hear that your stay did not meet expectations on this occasion. However, kindly note that we have not received any message from you regarding your check out, thus we scheduled it according to the information we received in your pre check in form. As for the luggage, unfortunately, we cannot store any pieces of luggage in our home after a departure, however, we did offer an alternative luggage storage service, we are sorry if it caused an inconvenience to your trip. We would love to host you again next time you are in London and provide you with the great experience that most of our guests enjoy. Kind Regards, The UnderTheDoormat Team

产品评价

Richard

UnderTheDoormat

6 years ago

We appreciate you taking the time to provide us with constructive feedback regarding your recent stay. We are sorry to hear about the heating problem you encountered, we will investigate the issue you have mentioned that we will take appropriate action to ensure the same situation does not reoccur. Should your travel plans bring you back to London, we would love to host you again and we will ensure a perfect stay awaits! Best, The UnderTheDoormat Team

购买日期：31/12/2019

0

OE

Oded Eilot

经 Feefo 确认

6 years ago

Oded Eilot 就 UnderTheDoormat 说了什么:

Communication with the company was efficient and easy. We got a quick and positive response. The meeting with George's representative on the day of arrival was also good and positive

Richard

UnderTheDoormat

6 years ago

Thank you so much for writing such a lovely review. It was a pleasure to host your reservation & we would be delighted to host you again. Please do let us know if there is anything you would recommend to us in order to turn our service rating into 5 Stars.

产品评价

购买日期：23/12/2019

0

受信赖的顾客

经 Feefo 确认

6 years ago

Very professional service

Very professional service dealing efficiently with everything very quickly. Weekly cleaning service and hotel standard linen were a great touch. Would recommend to friends / family.

Richard

UnderTheDoormat

6 years ago

Hello! Thank you for taking the time to review your recent stay with us; your fantastic review helps us work hard to deliver the best possible service every day! We now look forward to welcoming you next time for another fantastic stay! Best, The UnderTheDoormat Team

产品评价

购买日期：22/12/2019

0

CH

Carolyn Hildebrandt

经 Feefo 确认

6 years ago

Carolyn Hildebrandt 就 UnderTheDoormat 说了什么:

I stayed in an apartment in Central London for a week during the summers of 2018 and 2019. UnderTheDoormat's service was excellent each time. I can't wait to stay again this summer!

Richard

UnderTheDoormat

6 years ago

It was a pleasure to host your reservation as always & we would be delighted to welcome you back in 2020. Please do let us know when you require your next stay in London!

产品评价

购买日期：07/06/2019

0

CS

Casie Shimansky

经 Feefo 确认

6 years ago

Casie Shimansky 就 UnderTheDoormat 说了什么:

Great location, Amazing view of London

We had a wonderful time staying at Under The Doormat's Airbnb in London. The places was very clean, easy to access, and in a great little neighborhood. The hosts were great about communicating and...

Richard

UnderTheDoormat

6 years ago

Hello, Thank you for taking the time to review your recent stay with us. We are delighted to see that you had an enjoyable experience! Should your travel plans bring you back to London, please get in touch as we would love to host you again! Best, The UnderTheDoormat Team

产品评价

购买日期：18/12/2019

0

TM

Tige Sixel Miller

经 Feefo 确认

6 years ago

Tige Sixel Miller 就 UnderTheDoormat 说了什么:

Lovely apartment in centre of Brixton, great experience.

Great experience with underthedoormat; very accomodating and easy to communicate with. Apartment was homely and clean with excellent facilities and plenty of room. Brixton is a lively area to stay in...

Richard

UnderTheDoormat

6 years ago

Thank you so much for writing such a lovely review. I will be sure to pass this on to the homeowner & the rest of the team who worked hard to prepare your reservation. We would be delighted to host you again in London. Please do not hesitate to get in contact with us for your next trip!

产品评价

购买日期：12/12/2019

0

DO

Donatella

经 Feefo 确认

Torino

6 years ago

Donatella 就 UnderTheDoormat 说了什么:

Scantinato di lusso

Siamo molto soddisfatti sia dell'appartamento sia del servizio di accoglienza. L'appartamento era in perfetto ordine e fornito di generi di prima necessità (caffè, zucchero e sale, detersivi) Forse...

Richard

UnderTheDoormat

6 years ago

Thank you so much for leaving us a fantastic review. I will be sure to pass this through to the team & the homeowner. As we always offer in person check-ins we have to offer specific times to meet our guests in order to provide the best experience possible. We prefer to explain the home rules, the appliances the local surroundings & handover the keys in person. We are working on some technology that may allow us to complete remote check-ins from our office however we wish to ensure the security of the home firstly. Thank you again!

产品评价

购买日期：09/12/2019

0

RK

Rakesh Kishan

经 Feefo 确认

6 years ago

Rakesh Kishan 就 UnderTheDoormat 说了什么:

Great flat, great experience. We will be back, and the location is unbeatable.

Richard

UnderTheDoormat

6 years ago

Thank you for taking the time to review your recent stay with us. We are delighted to see that you had an enjoyable experience! It would be an honour to welcome you again to one of our properties next time you visit London! Best, The UnderTheDoormat Team

产品评价

购买日期：08/12/2019

0

受信赖的顾客

经 Feefo 确认

6 years ago

Tolle Lage der Wohnung, Lift und gut zu erreichen.

Die Einführung war gut und besonders hat uns die zwischenzeitliche Reinigung mit Austausch der Bad- und Bettwäsche gefallen. Die Sauberkeit der Trinkgläser muss verbessert werden. Sehr gut wäre ein...

Richard

UnderTheDoormat

6 years ago

Thank you for taking the time to review your recent stay with us. We are delighted to see that you had an enjoyable experience. Rest assured that your comments will be shared with the entire team here at UnderTheDoormat. We would love to host you again next time you are in the city. Please feel free to reach out and we will be happy to assist in making your reservation. Have a lovely day. James on behalf of The UnderTheDoormat Team

产品评价

购买日期：02/12/2019

0

UnderTheDoormat 点评

Beautiful Chiswick home with garden该产^品的更^多点^评 (1)浏览产品网站Lovely property. Great location. Maybe some purple tags are required on the majority of cupboards and drawers as a lot still contained owners property.

Beautiful Battersea Park home该产^品的更^多点^评 (13)浏览产品网站2nd room was not warm. It was cold.

Panoramic Family Home in Maida Vale该产^品的更^多点^评 (2)浏览产品网站Good value for payment

Charming Home in Leafy Parsons Green该产^品的更^多点^评 (5)浏览产品网站Beautiful Home. Large rooms, well equipped and clean throughout. Beautiful view across London rooftops from kitchen and balcony. Well equipped kitchen.

Vintage Regents Park Apartment该产^品的更^多点^评 (3)浏览产品网站The Vintage Regents Park Apartment was comfortable, well-appointed, and close to the park, shops, and transportation. I couldn't ask for anything more!

Bright Chelsea Studio close to Sloane Square该产^品的更^多点^评 (1)浏览产品网站Great value for staying in London, with easy access to transportation to get around the city.

Tranquil Oasis by Pop Brixton该产^品的更^多点^评 (4)浏览产品网站Satisfied with price for a relatively luxurious stay. Felt very at home there.

Modern Knightsbridge Home by Hyde Park该产^品的更^多点^评 (2)浏览产品网站Anche se si tratta di uno scantinato, l'appartamento è molto gradevole: spazioso, arredato con gusto, comodo. abbiamo apprezzato in modo particolare avere un cucinino separato, un bel tavolo da...阅读更多

Majestic Mayfair Penthouse close to Oxford Circus该产^品的更^多点^评 (1)浏览产品网站Tastefully decorated flat, great sense of aesthetics, and you felt no comfort was compromised. Quality and guest comfort were a priority

Panoramic Victoria Park Home close to Stratford该产^品的更^多点^评 (9)浏览产品网站Wie schon oben gesagt wäre ein Tiefgaragenplatz sehr schön.

Feefo 是如何收集评价的？

谁可以在 Feefo 上发表评价？

我们如何核实评价？

我们如何处理虚假评价？