Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

UKBreakaways 点评 | {{merchantUrl}} 的客户服务点评 | Feefo

显示全部8,653条点评

受信赖的顾客

经 Feefo 确认

13 days ago

Problem Free

Easy.

Gemma Robertson

UKBreakaways

5 days ago

Thank you for your review, we appreciate your feedback, it means a lot to us. We hope you have a great time on your next trip with us : ) Kind regards Gem

Mrs Hoggan

经 Feefo 确认

GBR

13 days ago

Mrs Hoggan 就 UKBreakaways 说了什么:

Grand Hotel Scarborough.

Booking process very good BUT The Grand hotel in Scarborough is really really bad, it is in dire need of a refurbishment. We had no water on arrival so couldn’t shower, use toilet or wash our hands....

Gemma Robertson

UKBreakaways

12 days ago

Thank you for taking the time to post your review; we appreciate your feedback. It is disappointing to read that not all aspects of your break were to your full satisfaction and enjoyment, and we would welcome the opportunity to discuss this further with you. Please could you kindly email us at customerservices@caledonian.com with your feedback, quoting your holiday booking reference number, if possible please, and one of the team will come back to you. Thank you

Mrs LARMOUR

经 Feefo 确认

14 days ago

Mrs LARMOUR 就 UKBreakaways 说了什么:

Very easy

Gemma Robertson

UKBreakaways

5 days ago

Thank you for your review, we appreciate your feedback, it means a lot to us. We hope you have a great time on your next trip with us : ) Kind regards Gem

受信赖的顾客

经 Feefo 确认

14 days ago

Great holiday.

Very easy and straightforward with helpful staff

Gemma Robertson

UKBreakaways

5 days ago

Thank you for your review, we appreciate your feedback, it means a lot to us. We hope you have a great time on your next trip with us : ) Kind regards Gem

受信赖的顾客

经 Feefo 确认

14 days ago

Need to know

Easy and straight forward to book. What it doesn't do is to give you an idea where your room is or where I can contact someone that could tell me something like this. If I were to book for a Disabled...

Gemma Robertson

UKBreakaways

5 days ago

Thank you for booking with us, our friendly reservations team are available by telephone 7 days a week from 8am to 8pm and can be contacted on 0344 815 3001 for such queries - we can even book over the phone for you. We hope you enjoy your next break with us and look forward to welcoming you : ) Kind regards Gem

MRS HARVEY

经 Feefo 确认

14 days ago

MRS HARVEY 就 UKBreakaways 说了什么:

very goo ~ q

Gemma Robertson

UKBreakaways

5 days ago

Thank you for your review, we appreciate your feedback, it means a lot to us. We hope you have a great time on your next trip with us : ) Kind regards Gem

MR HALL

经 Feefo 确认

GBR

14 days ago

MR HALL 就 UKBreakaways 说了什么:

Professional/friendly service

Gemma Robertson

UKBreakaways

5 days ago

Thank you for your review, we appreciate your feedback, it means a lot to us. We hope you have a great time on your next trip with us : ) Kind regards Gem

Mr Shaw

经 Feefo 确认

14 days ago

Mr Shaw 就 UKBreakaways 说了什么:

Single Room Search

As a single person the only improvement I can suggest for your holiday selection screen is to have a button which accesses holidays and dates where single rooms are still available. At the moment you...

Gemma Robertson

UKBreakaways

5 days ago

Thank you for booking with us, we do now have a tick box titled search for single rooms on our search page - we really hope this helps you with future bookings. Kind regards Gem

受信赖的顾客

经 Feefo 确认

14 days ago

Very friendly

Gemma Robertson

UKBreakaways

5 days ago

Thank you for your review, we appreciate your feedback, it means a lot to us. We hope you have a great time on your next trip with us : ) Kind regards Gem

MRS COOPER

经 Feefo 确认

GBR

14 days ago

MRS COOPER 就 UKBreakaways 说了什么:

The staff were very helpful and friendly

Gemma Robertson

UKBreakaways

5 days ago

Thank you for your review, we appreciate your feedback, it means a lot to us. We hope you have a great time on your next trip with us : ) Kind regards Gem

没有收到评价邀请？

Feefo Trusted Service Awards

我们的独立奖项旨在表彰提供出色客户服务的顶级品牌。奖项的授予是根据来自其顾客的评分决定的。

什么是 Trusted Service Awards

为什么 Feefo 的评价是值得信赖的？

了解有关 Feefo 的更多信息