Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

TTS 点评 | https://www.feefo.com/reviews/tts-group-ltd 的客户服务点评 | Feefo

显示全部11,809条点评

Jackie

5 years ago

购买日期：07/11/2019

Jackie 就 TTS 说了什么:

fast delivery

产品评价

Sandra

5 years ago

购买日期：08/11/2019

Sandra 就 TTS 说了什么:

Efficient and excellent delivery service

产品评价

Angela

5 years ago

购买日期：06/11/2019

Angela 就 TTS 说了什么:

Excellent delivery service and always willing to help carry in the order.

产品评价

Colin

5 years ago

购买日期：07/11/2019

Colin 就 TTS 说了什么:

Quick delivery

LISA

5 years ago

购买日期：07/11/2019

LISA 就 TTS 说了什么:

Friendy and efficent staff.

Elizabeth

5 years ago

购买日期：31/10/2019

Elizabeth 就 TTS 说了什么:

Delivery timelines very ambiguous.

Happy with item but was promised item on 3 different dates and didn't feel the company kept us informed sufficiently of what was happening. Sofa originally due 31/10/19, then told it would be...

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TTS Customer Services

TTS

5 years ago

Dear Elizabeth,Many thanks for your recent feedback. We love to hear from our customers as this helps us to continuously improve our products and service. We are sorry to hear that this order hadn't arrived when you had expected. We have been investigating this for you and have been in touch with you directly. Kind Regards Sara

产品评价

Rachelle Harte

5 years ago

购买日期：07/11/2019

Rachelle Harte 就 TTS 说了什么:

Poor service -

Very poor. Only part of the items were delivered - then another part. Still don't have the full set and I have to keep chasing for a resoloution. This has been going on for a month now.

TTS Customer Services

TTS

5 years ago

Dear Rachelle,Many thanks for your recent feedback. We are sorry to hear that you haven't yet received a resolution for this. We have been investigating this and will be in touch with you directly. Kind Regards Sara

受信赖的顾客

5 years ago

购买日期：07/11/2019

Fast delivery ,good customer service

受信赖的顾客

5 years ago

购买日期：07/11/2019

The website seemed to rush through to the purchase without time to check or to agree to the delivery charge. After making contact with customer service they did refund me for the product which was...

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TTS Customer Services

TTS

5 years ago

Good Afternoon,Many thanks for your recent feedback. We are sorry to hear that you feel this way. We have been investigating this and any recommendations for improvement in reponses will be acted upon. Kind Regards Customer Services

产品评价

Harim

5 years ago

购买日期：07/11/2019

Harim 就 TTS 说了什么:

I have ordered over £100 worth of stuff! Received most of it on time! The rest came over a month later, without any information that’ll be late or when it would be arriving!

TTS Customer Services

TTS

5 years ago

Dear Harim,Many thanks for your recent feedback. We love to hear from our customers as this helps us to continuously improve our products and service. We are sorry to hear that you haven't received any communication from us, we are investigating this and have been in touch with you directly. Kind Regards Sara

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关于TTS

TTS is home to innovative, educational resources. Some say our name stands for Terrific Teaching Solutions... others believe Totally Terrific Savings... and those who say Truly Terrific Stuff have been fans for years! The simple fact is they are all true. Around for over 25 years, we spend our lives talking to teachers, advisors, parents, early years professionals and many, many others, whose number one priority is the same as our own - children. The result is exceptional resources that will meet your needs and do what they promise - or your money back!

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0800 318 686

Park Lane Business Park, Kirkby-in-Ashfield, Nottinghamshire, NG17 9GU, United Kingdom

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