excellent service, still lacking alternative payment methods
Easy to navigate and straight forward. I gave it 4 out of 5 stars for offering only one method of payment. Most platforms offer alternative payment methods including PayPal option. Otherwise, it is a...
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Megan
Tripster
1 year ago
Thanks for sharing your booking experience. We are always looking for way to improve our site, thanks for the feedback regarding the payment options.
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BH
Brittany Hernandez
经 Feefo 确认
NJ
1 year ago
Brittany Hernandez 就 Tripster 说了什么:
Disappointed.
I got to the merchant and my tickets email hadnt come through yet. I had to call 3 different times for a representative. Neither was able to help. I had to stand online at the merchant for 30 minutes...
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Megan
Tripster
1 year ago
We are sorry to hear you were having an issue with the tickets. We are showing a refund was requested and sent back to your original form of payment. You should have seen that reflected in your account.
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受信赖的顾客
经 Feefo 确认
1 year ago
Not as hoped
Never received the tickets in my email. I took a picture of them at purchase or would have not gotten in the event. I double checked that the email address was correct. And you can see it is as you...
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Megan
Tripster
1 year ago
So sorry to hear about your review. We are showing the tickets were sent to the email address on the account. Sometimes was always suggest checking the junk or spam folder. Glad to hear you were able to enjoy the museum. Please know our team is available 7 days a week should you need any assistance with resending a voucher.
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受信赖的顾客
经 Feefo 确认
1 year ago
0
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受信赖的顾客
经 Feefo 确认
1 year ago
Acceptable ticket service
It was fine. Had difficulty with mobile app, but was able to complete on my laptop.
Brianna
Tripster
1 year ago
Thanks for the 4-stars!
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EW
Earnestine Woods
经 Feefo 确认
Atlanta GA
1 year ago
Earnestine Woods 就 Tripster 说了什么:
Easy Peasy
Brianna
Tripster
1 year ago
Glad you were able to purchase with ease!
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SR
Shawna Robinson
经 Feefo 确认
Atlanta
1 year ago
Brianna
Tripster
1 year ago
Thanks for the 5 stars!
0
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受信赖的顾客
经 Feefo 确认
1 year ago
So glad we found them
It was great to get the tickets at a cheaper rate. They were very helpful when a problem came up. Would definitely use them again.
Brianna
Tripster
1 year ago
So glad we were able to help you save money and problem solving for any issues that arose! Can't wait to help you in the future!
0
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GO
Gail Orozco
经 Feefo 确认
Indiana
1 year ago
Brianna
Tripster
1 year ago
Thanks for the 5-stars!
0
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AL
Alissa
经 Feefo 确认
Florida
1 year ago
Alissa 就 Tripster 说了什么:
Everything was great!
Brianna
Tripster
1 year ago
So glad your experience was great! Thanks for the feedback!
