Very good work from the agent who sorted the trip, I've been going for years and as a result was quite demanding with what I wanted and Charlie my agent did great work in delivering. We did contact...
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JC
John Craigie
Tetbury
6 years ago
John Craigie 就 TravelPlanners 说了什么:
Do not use American Airlines. They are not as cheap as they first appear!
They did well apart from choosing American Airlines as a carrier. AA charged exorbitant fees for guaranteeing seats, so that couples/families could travel together. This increased the air fares...
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JW
Jody Wilkinson
6 years ago
Jody Wilkinson 就 TravelPlanners 说了什么:
Nightmare holiday experience
Sold me a dream holiday was s complete nightmare totally mislead from the beginning
Two places complete dumps..
Investigation in process awaiting outcome
Want a full refund
Ruined our holiday of a...
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Lisa
TravelPlanners
6 years ago
Dear Mrs Wilkinson, we have now had the opportunity to investigate your complaint and must refute your claims because they are inaccurate and we were not at fault. Having listened to your phone call recording, I can confirm that we did in fact supply you with a holiday villa that we accurately described to you at the point of sale and not as you claimed. If you require any further information please do not hesitate to contact me. Kind Regards, Lisa Read - Customer Service Manager
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WB
William Baker
6 years ago
William Baker 就 TravelPlanners 说了什么:
October Arizona holiday
Paul Corderoy always does a great job very helpful and efficient and tries to secure the best deal and provide useful information in order to make an informed decision on a holiday.
Paula
TravelPlanners
6 years ago
Thank you for the five star review William! We are glad to hear you found our staff efficient, helpful and that they always went above and beyond to find the best deal, organise your travel information and help you make an informed decision on the best holiday for your needs. Paul can't wait to help you book your next adventure! Thanks again, Paula
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CA
Carolyn
Dorset
6 years ago
Carolyn 就 TravelPlanners 说了什么:
Excellent proficient service
Jorden and Bethan were excellent organising my Caribbean cruise.
This is my second holiday booked with them and thoroughly recommend based on price and service.
Paula
TravelPlanners
6 years ago
Thank you for the five star review Carolyn! We are delighted to hear you found our staff excellent and you would recommend TravelPlanners to others because of our amazing prices and service. Jorden and Bethan can't wait to help you find your next adventure! Thanks again, Paula
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Dennis Taylor
Bridge of weir Scotland
6 years ago
Dennis Taylor 就 TravelPlanners 说了什么:
Very helpful we changed our requests several times and paul was brilliant
Very helpful we changed our requests several times and paul was attentive and helped with some good suggestions
Paula
TravelPlanners
6 years ago
Thank you for the five star review Dennis it is hugely appreciated! We are happy to hear our staff could adapt to your changing requests and were attentive, helpful and knowledgeable. Paul is looking forwards to helping you book your next holiday! Thanks again, Paula
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PM
Peter Moreland
6 years ago
Peter Moreland 就 TravelPlanners 说了什么:
ZAC made every effort to come up with a great deal for our 2 centre holiday in the states checking out a number of options
Paula
TravelPlanners
6 years ago
Thank you for the five star review Peter! We are happy to hear you found our staff went above and beyond to find you the perfect deal for a twin centre holiday. Zac can't wait to help you book your next trip! Thanks again, Paula
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MC
Martin Clephane
North Shields
6 years ago
Martin Clephane 就 TravelPlanners 说了什么:
Patient and considered.
They were very patient and responded to the changing needs of our family. They were also cheaper than other companies.
Paula
TravelPlanners
6 years ago
Thank you for the five star review Martin! We are happy to hear you found our staff patient and able to respond to the changing needs of your family. We are also glad to hear you found our prices much cheaper than other companies. TravelPlanners look forward to helping you book your next holiday! Thanks again, Paula
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Wendy Webster
6 years ago
Wendy Webster 就 TravelPlanners 说了什么:
Excellent service, will be recommending.
Paula
TravelPlanners
6 years ago
Thank you for the five star review Wendy! We are delighted to hear you found our service excellent and will be recommending us to others. TravelPlanners can't wait to help you book your next trip! Thanks again, Paula
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LC
Lisa Cook
6 years ago
Lisa Cook 就 TravelPlanners 说了什么:
Very good service listened 2 what we wanted & found us a great deal
Paula
TravelPlanners
6 years ago
Thank you for the five star review Lisa it is hugely appreciated! We are glad to hear you found our service excellent and our staff listened to exactly what you wanted and found you a competitively priced deal to suit your needs. TravelPlanners can't wait to help you book your next adventure! Thanks again, Paula
TravelPlanners are experts in designing tailor made itineraries to the USA & Caribbean and specialise in multi centre trips, cruise and stay and luxury villa holidays.
TravelPlanners are experts in designing tailor made itineraries to the USA & Caribbean and specialise in multi centre trips, cruise and stay and luxury villa holidays.
