TravelPlanners 点评

I am sorry that you are not happy with our customer service. We strive to put customer service at the heart of everything we do. Where required and where airlines accept seat & meal preferences, we are happy to make these requests on your behalf, there is also an opportunity for customers to do this directly when you complete your online check in As these are requests that are managed by the airlines, we cannot guarantee this service. I am sorry that your requests were not provided but I do hope that despite this you had a great holiday, Kind Regards Lisa Read, Customer Service Manager

Thank you for the five star review Kim! We are pleased to hear you found our booking service excellent and our staff could help you create the perfect itinerary. TravelPlanners can't wait to help you book your next adventure! Thanks again for the glowing feedback, Paula

Thank you for the five star review Michael! We are delighted to hear you found your agent excellent and you would recommend TravelPlanners to others. David can't wait to help you find your next adventure! Thanks again, Paula

Thank you for the five star review Colin! We are happy to hear you found our staff could find your dream holiday at a competitive price whilst offering a friendly and professional service. We are also delighted to hear our staff went above and beyond to help you book your perfect holiday. Lindsey can't wait to help you book your next holiday! Thanks again, Paula

Thank you for the five star review it is hugely appreciated! We are glad to hear you found our customer service excellent and our staff were professional, patient and supportive throughout the booking process. Robert can't wait to help you book your next adventure! Thanks again, Paula

Thank you for the five star review Calum! We are glad to hear you found our service friendly, fast and amazing. We are also delighted to hear you found our staff listened to what you wanted and found you the perfect holiday for a competitive price. Adam is looking forward to helping you book your next holiday. Thanks again, Paula

Thank you for your valued feedback, our records show that this issue was resolved within 24 hours and the property owner replaced the battery. Where there are any concerns, we do ask guests to contact our 24 hr helpline, regretfully we do not appear to have received any further contact, Should you require any further information, please do not hesitate to contact me, I am sorry for any inconvenience this may have caused. Kind Regards Lisa Read, Customer Service Manager

Thank you for the five star review Narcis it is greatly appreciated! We are glad to hear you found our staff friendly and thought our offers were excellent. We are also delighted to hear that you would recommend TravelPlanners to others. Marvin can't wait to help you book your next adventure! Thanks again, Paula

Thank you for the five star review George! We are pleased to hear you found our service excellent, efficient and you would recommend TravelPlanners to others. We can't wait to help you book your next holiday! Thanks again, Paula

Thank you for the five star review Nigel! We are happy to hear you found our customer service fantastic throughout the booking process. TravelPlanners look forward to helping you book your next holiday! Thanks again, Paula