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Travelpack 点评 | https://www.feefo.com/reviews/travel-pack 的客户服务点评 | Feefo

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受信赖的顾客

5 years ago

购买日期：17/03/2020

To summarize I would only use Travel pack if I dont have a choice

Customer Care centre is the worst I have ever experienced . For three days I had been holding on for 5-6 hrs at a time and never got answered . However , when I managed to get to the Office in...

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受信赖的顾客

5 years ago

购买日期：24/03/2020

Excellent company who helped us get home safely in the Covid-19 situation!

Travelpack came through for us in the Covid-19 situation by helping us get home early from our trip to Japan. We were booked to fly home in a months time but when the government urged Britain's to...

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受信赖的顾客

5 years ago

购买日期：16/03/2020

waiting for the refund from cancelled flight covid 19

helpfull staff at the wembley branch.

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MR C WONG

Oxford

5 years ago

购买日期：23/03/2020

MR C WONG 就 Travelpack 说了什么:

Frustrating expeirence

Tried calling TRAVELPACK multiple times but the connection was so bad that virtually nothing could be heard. Operator promised to get back to me with a piece of information but she never did. Tried...

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MR S HUYNH

6 years ago

购买日期：14/05/2019

MR S HUYNH 就 Travelpack 说了什么:

Terrible, unresponsive, unresponsible, will never use again.

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MR J CLARKE

5 years ago

购买日期：13/03/2020

MR J CLARKE 就 Travelpack 说了什么:

PLEASE BE AWARE THIS IS THE MOST UNPROFESSIONAL TRAVEL AGENT I HAVE BOOKED

If I could leave a lower scored review then I would. PLEASE BE AWARE THIS IS THE MOST UNPROFESSIONAL TRAVEL AGENT I HAVE BOOKED THROUGH. Ttravepack were quick to take my money but offered NO...

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受信赖的顾客

5 years ago

购买日期：06/03/2020

Very poor customer service. Have sent two emails about my cancelled flight and not had a reply of any kind. Not even an acknowledgement. And it’s impossible to get through on the phone.

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受信赖的顾客

5 years ago

购买日期：12/03/2020

DO NOT USE

DO NOT USE..took my money. Flight was cancelled- ie they cancelled the flight. And now no refund. Wont answer their phones. Wont answer emails. DO NOT USE.

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受信赖的顾客

5 years ago

购买日期：30/01/2020

My flight is cancelled and i want my refund but no one receiving a call.I called several time it's went on queue and when ever i came on queue number 2(After 40 to 50 mins) phone goes silent.Is it a...

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MR J PANG

5 years ago

购买日期：18/03/2020

MR J PANG 就 Travelpack 说了什么:

Recently booked to travel for holiday, but couldn’t go because of coronavirus lockdown by Foreign Office. The Travelpack rep was very helpful despite working around the clock. Manage to help me...

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关于Travelpack

Since 1981 Travelpack have been helping customers plan their perfect break. We offer worldwide flights with all major airlines, more than 435,000 hotels, endless package holidays, tours, tailor-made holidays, luxury holidays, car hire, cruise, travel insurance and excursion options. Book with confidence online, via the Travelpack app or with our experienced travel experts. ATOL, ABTA, IATA Licenced.

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0208 585 4040

523 High Road, Wembley, Greater London, HA0 2DH, United Kingdom

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