Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

Totality Services评论

显示全部4,646条点评

Ruth George

经 Feefo 确认

1 year ago

Ruth George 就 Totality Services 说了什么:

Resolved the problem.

Engineer was really patience. Took his time until problem resolved.

Nsika

Totality Services

1 year ago

Dear Ruth, Thank you so much for the excellent feedback. We are happy that you enjoyed your experience with us. You’re right, Mli is always going above and beyond to ensure our customers receive the best possible service they can. We’ll be sure to share your praises with them. Kind regards, Totality services Support

受信赖的顾客

经 Feefo 确认

1 year ago

Nsika

Totality Services

1 year ago

Dear Valued Customer, Thank you for the 5-star review! We loved being of service to you and hope we can assist you again soon. Kind regards, totality services Support

受信赖的顾客

经 Feefo 确认

1 year ago

Swift response, successful outcome

Swift response and fixed my issue without any problems. Happy to wait on the call while I waited to check that everything was working ok.

Nsika

Totality Services

1 year ago

Dear Valued Customer, Thank you ever so much for sharing your positive experience with us. We pride ourselves in timely communication and professionalism so are thrilled our goal of providing you with the best possible experience has been exceeded. Kind regards, totality services Support

受信赖的顾客

经 Feefo 确认

1 year ago

Quick and helpful

Quickly and efficiently, were nice people as well

Nsika

Totality Services

1 year ago

Dear Valued Customer, Thanks ever so much for the review! We are thrilled you had a positive support experience with us. We really value positive feedback like yours - it means a lot to our entire team! Kind regards, totality services Support

Rutland Elms

经 Feefo 确认

London

1 year ago

Rutland Elms 就 Totality Services 说了什么:

Critical Threat Identified and Thwarted

Fantastically fast response to a minor issue raised, that was in fact identified as a critical threat that was subsequently thwarted without major incident. Thank you Totality

Nsika

Totality Services

1 year ago

Dear Rutland, We really appreciate you taking the time to share with us your support experience. We are always thrilled to hear that we've been successful in our goal of providing customers with the best possible experience. Kind regards, totality services Support

Martin M

经 Feefo 确认

London

1 year ago

Martin M 就 Totality Services 说了什么:

David quickly resolved an IT issue. many thanks

Nsika

Totality Services

1 year ago

Dear Martin, Thank you so much for the excellent feedback. We are happy that you enjoyed your experience with us. You’re right, David is always going above and beyond to ensure our customers receive the best possible service they can. We’ll be sure to share your praises with them. Kind regards, Totality services Support

受信赖的顾客

经 Feefo 确认

1 year ago

Abdishakur was patient, polite and very efficient in remedying my issue!

Nsika

Totality Services

1 year ago

Dear Valued Customer, Thank you so much for the excellent feedback. We are happy that you enjoyed your experience with us. You’re right, Abdishakur is always going above and beyond to ensure our customers receive the best possible service they can. We’ll be sure to share your praises with them. Kind regards, Totality services Support

受信赖的顾客

经 Feefo 确认

1 year ago

Helpful

Very helpful.

Nsika

Totality Services

1 year ago

Cia Smith

经 Feefo 确认

1 year ago

Cia Smith 就 Totality Services 说了什么:

Very helpful friendly engineer

All fixed

Nsika

Totality Services

1 year ago

Dear Cia, We really appreciate you taking the time to share with us your support experience. We are always thrilled to hear that we've been successful in our goal of providing customers with the best possible experience. Kind regards, totality services Support

受信赖的顾客

经 Feefo 确认

1 year ago