Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

Totality Services评论

显示全部4,646条点评

Kota Kimura

经 Feefo 确认

11 months ago

Nsika

Totality Services

11 months ago

Dear Kota, Thank you for the 5-star review! We loved being of service to you and hope we can assist you again soon. Kind regards, totality services Support

受信赖的顾客

经 Feefo 确认

11 months ago

Kyle very helpful

Kyle knew exactly have to fix my issue and walked me through it; very helpful.

Nsika

Totality Services

11 months ago

Dear Valued Customer, Thank you so much for the excellent feedback. We are happy that you enjoyed your experience with us. You’re right, Kyle is always going above and beyond to ensure our customers receive the best possible service they can. We’ll be sure to share your praises with them. Kind regards, Totality services Support

Nicola Whiteley

经 Feefo 确认

11 months ago

Nsika

Totality Services

11 months ago

Dear Nicola, Thank you for the 5-star review! We loved being of service to you and hope we can assist you again soon. Kind regards, totality services Support

Rijusiddha

经 Feefo 确认

GBR

11 months ago

Rijusiddha 就 Totality Services 说了什么:

Helpful service

Mli was very helpful in resetting our spare laptop and granting access so we could get the laptop ready for Windows 11 upgrade

Nsika

Totality Services

11 months ago

Dear Rijusiddha, Thank you so much for the excellent feedback. We are happy that you enjoyed your experience with us. You’re right, Mli is always going above and beyond to ensure our customers receive the best possible service they can. We’ll be sure to share your praises with them. Kind regards, Totality services Support

Maurice Barclay

经 Feefo 确认

GBR

11 months ago

Maurice Barclay 就 Totality Services 说了什么:

No particularly common issue dealt with very quickly and professionally.

The ticket was dealt with quickly and I was able to get back on-line within 30 minutes of reporting the issue. The issue appeared not to be a common issue but Simon was able to determine what the...

Nsika

Totality Services

11 months ago

Dear Maurice, Thank you so much for the excellent feedback. We are happy that you enjoyed your experience with us. You’re right, Simon is always going above and beyond to ensure our customers receive the best possible service they can. We’ll be sure to share your praises with them. Kind regards, Totality services Support

Joseph Bunn

经 Feefo 确认

GBR

11 months ago

Joseph Bunn 就 Totality Services 说了什么:

Good service

efficiently, with a friendly manner

Nsika

Totality Services

11 months ago

Dear Joseph, Thank you ever so much for sharing your positive experience with us. We pride ourselves in timely communication and professionalism so are thrilled our goal of providing you with the best possible experience has been exceeded. Kind regards, totality services Support

受信赖的顾客

经 Feefo 确认

11 months ago

Quick to respond. Polite and friendly.

Nsika

Totality Services

11 months ago

Dear Valued Customer, Thank you ever so much for sharing your positive experience with us. We pride ourselves in timely communication and professionalism so are thrilled our goal of providing you with the best possible experience has been exceeded. Kind regards, totality services Support

受信赖的顾客

经 Feefo 确认

11 months ago

Dealt with sound problem very efficiently.

Nsika

Totality Services

11 months ago

Dear Valued Customer, We really appreciate you taking the time to share with us your support experience. We are always thrilled to hear that we've been successful in our goal of providing customers with the best possible experience. Kind regards, totality services Support

Sthiranaga

经 Feefo 确认

11 months ago

Nsika

Totality Services

11 months ago

Dear Sthiranaga, Thank you for leaving a 5-Star review. It means a lot to our entire team, and we are glad you had a positive experience. Kind regards, totality services Support

受信赖的顾客

经 Feefo 确认

11 months ago

Incredible IT support

Aftar is an incredible IT support engineer, thank you so much for your support today.

Nsika

Totality Services

11 months ago

Dear Valued Customer, Thank you so much for the excellent feedback. We are happy that you enjoyed your experience with us. You’re right, Aftar is always going above and beyond to ensure our customers receive the best possible service they can. We’ll be sure to share your praises with them. Kind regards, Totality services Support