Excellent, my only critique would be they should message the customer an hour prior to delivery and also let them know when they arrive, neither of which they did.
Iris
Topsoil Direct Ltd
11 months ago
Thank you for your feedback, which we value. We do ask that, where possible, our third-party hauliers advise the customer of a delivery window. However, this is not always possible.
Thank you for your review. It is great to hear how pleased you are with your turf and the service you received. If you have any questions or queries in the future, please don't hesitate to get in touch with our customer service team.
购买日期：07/10/2025
0
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ED
Emil Dymow
经 Feefo 确认
GBR
11 months ago
Emil Dymow 就 Topsoil Direct Ltd 说了什么:
First class
产品评价
购买日期：13/10/2025
1
分享
TO
Topcat
经 Feefo 确认
GBR
11 months ago
Topcat 就 Topsoil Direct Ltd 说了什么:
x
产品评价
购买日期：06/10/2025
0
分享
HM
Harbinder Morton
经 Feefo 确认
GBR
11 months ago
Harbinder Morton 就 Topsoil Direct Ltd 说了什么:
great
产品评价
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购买日期：10/10/2025
0
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MS
Michael Smith
经 Feefo 确认
GBR
11 months ago
Michael Smith 就 Topsoil Direct Ltd 说了什么:
Excellent
产品评价
Iris
Topsoil Direct Ltd
11 months ago
Thanks for your feedback. We are pleased to hear that you are happy with our products and service. Don't forget to keep watering your turf and get in touch with us if you have any questions in the future.
terrible. an order than was suppoed to be delivered on the 2nd October was sent to another address and left on someone's drive. Still no correspondence from the company.
Sarah
Topsoil Direct Ltd
11 months ago
I am sorry for the issues you have faced with your order. I have asked a member of the team to call you and reach a suitable resolution for you.
产品评价
Sarah
Topsoil Direct Ltd
11 months ago
I am sorry for the issues you have faced with your order. I have asked a member of the team to call you and reach a suitable resolution for you.
Thank you ever so much, I have passed your comments on to the member of staff you spoke to.
产品评价
购买日期：07/10/2025
0
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受信赖的顾客
经 Feefo 确认
11 months ago
Superb service.
产品评价
Iris
Topsoil Direct Ltd
11 months ago
Thank you for your review. We are glad you are happy with your turf and the service received. Please remember to keep watering your turf; this is important for establishment. Once established, it’ll be ready for its first mow. If you have any future questions or queries, please don't hesitate to contact us.
