Hello, my name is Lou. Thank you for taking the time to leave feedback on our website.
I am sorry to hear that we were unable to fur fill your order. We try our absolute best to keep our website up to date with any products that are out of stock, the site is updated two to three times a day to keep it as accurate as possible.
At the moment, if we have for example three of an item in stock, the website will show in stock, but if four Customers place an order before the website is next updated, then the goods will be allocated to the first orders and the fourth Customer will be E-Mailed. We aim to inform customers immediately of any stock issues, I am extremely sorry that on this occasion you were not informed.
As a result of your valued feedback. We have approached our development team to see if they can add a status of Limited Stock, which will give our Customer the opportunity to call and check stock before placing the order.
Kind regards
Lou
Customer Care
Toner Giant
0845 365 3605
The service, when I order, is good.
However please stop "Stu" sending meaningless emails that are just a series of coding that tell me nothing. No incentive to buy. Straight into the Junk box!
Tonergiant.co.uk is the leading online supplier of printer toner and inkjet cartridges supplying to both home users and businesses in the UK. Our aim is to provide you with an unbeatable service that is truly world class.
Tonergiant.co.uk is the leading online supplier of printer toner and inkjet cartridges supplying to both home users and businesses in the UK. Our aim is to provide you with an unbeatable service that is truly world class.