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TJ Waste & Recycling Ltd 点评 | {{merchantUrl}} 的客户服务点评 | Feefo

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Trusted Customer

经 Feefo 确认

10 years ago

Trusted Customer 就 TJ Waste & Recycling Ltd 说了什么:

Great Service

As we run a training centre, the car par is full by 08:30. TJ waste arrived at 08:00 as requested for drop off and pick up. Great service! Would definitely use them again.

Trusted Customer

经 Feefo 确认

10 years ago

Trusted Customer 就 TJ Waste & Recycling Ltd 说了什么:

GOOD SERVICE

Very helpful company. The skip was delivered on time and collected promptly. Reasonable charges. I would recommend this company and will buy from them again.

Trusted Customer

经 Feefo 确认

10 years ago

Trusted Customer 就 TJ Waste & Recycling Ltd 说了什么:

Skip hire, working in a front garden - space limited

Very courteous and helpful, hired two skips with second skip needed sooner than expected. Office team found driver and empty skip which arrived within 30 minutes of making the call, enabling...

受信赖的顾客

经 Feefo 确认

10 years ago

MIDI skip hire

The sales service was excellent but the after sales was very poor. I phoned up twice to get the skip collected which they completely ignored and picked it up whenever they wanted. This interfered...

Luke

TJ Waste & Recycling Ltd

10 years ago

Thank-you for your valued feedback, Brigid. I have reviewed call recordings to ascertain what may have caused this inconvenience. On Friday 2nd October, you kindly gave us notice to change your pre-agreed collection date from Tuesday 6th Oct, to Monday 5th Oct. Unfortunately, the member of staff you spoke to failed to amend the booking - I would like to assure you the request was not ignored, rather, a result of human error - for this we are very sorry, this is not representative of the level of service we strive to provide. The staff member involved has been made aware of their error. Thank-you very much for your custom.

受信赖的顾客

10 years ago

Thank you. I actually phoned at the end of the day the skip was delivered to say it was ready for collection too but nothing happened there. The second call I was informed it would be collected on the Monday then no one came so I called and was told it would be collected at 8am Tuesday but they didn't turn up until the afternoon which caused problems with a different delivery I had that afternoon. Appreciate the apology through. Thanks

Luke

TJ Waste & Recycling Ltd

10 years ago

Thank-you for your reply, Brigid. I'm afraid I was unable to locate the call records you are referring to, this would be the case if calling from a number different to the one provided on your booking. Regardless, the service you received was not up to our usual standards. Your comment will be forwarded to the member of staff involved, to fully understand the implications of their error. Best regards

受信赖的顾客

经 Feefo 确认

10 years ago

TJ Waste Tidy Bins

Excellent courteous service and good competitive prices for their skips. Dropped off and picked up on requested days. The driver was very careful and efficient on the delivery and collection this...

受信赖的顾客

经 Feefo 确认

10 years ago

Very happy

Great service I would highly recommend.

受信赖的顾客

经 Feefo 确认

10 years ago

Very helpful,friendly and understanding driver. Used Tj Waste on two occasions and both occasions the driver was friendly and helpful. definitely will use them again.

受信赖的顾客

经 Feefo 确认

10 years ago