Passed to an underwriter Davis group and email is just 3 working days then submitted 3 working days. Then request more information 3 working days by time the phone gets repaired 3 weeks would have...
阅读更多
Aamrita Arora
tinhat™ Insurance
2 years ago
Hi,
Thank you for your feedback.
We apologise you experienced a delay making a claim.
We have passed this to our claims department to investigate this for you.
Tinhat Team
0
分享
受信赖的顾客
经 Feefo 确认
2 years ago
Still no contact after 2 days
Still not received any documentation and order still not processed so I don’t know if I’m insured on my phone or not
Aamrita Arora
tinhat™ Insurance
2 years ago
Hi
Thank you for your feedback.
We apologise you did not receive your policy documents.
I can confirm we have issued your documents via email.
if you require any further assistance, please do not hesitate to get in touch.
Tinhat Team
受信赖的顾客
2 years ago
I need to cancel please as the phone went back to google. Sorry for any inconvenience . Also I clicked on monthly but for some reason it came back as up front in full . So if you could please cancel ASAP. I have tried ringing but been engaged for 3 hrs
Aamrita Arora
tinhat™ Insurance
2 years ago
Hi
Thank you for contacting us.
I can confirm this has been actioned by our customer service team.
Thank you
0
分享
受信赖的顾客
经 Feefo 确认
2 years ago
Excellent
Excellent value for money, easy to sign up
Aamrita Arora
tinhat™ Insurance
2 years ago
Hi
Thank you for your 5 star review.
We look forward to providing you a excellent service again.
Tinhat Team
0
分享
LD
Leia Davies
经 Feefo 确认
2 years ago
Leia Davies 就 tinhat™ Insurance 说了什么:
I accidentally signed up twice because I got no confirmation
Can you please cancel one policy and refund me
Aamrita Arora
tinhat™ Insurance
2 years ago
Hi,
Thank you for contacting us.
As requested on 26/09/2024, we have cancelled the duplicate policy
We apologise for any inconvenience caused.
Tinhat Team
0
分享
受信赖的顾客
经 Feefo 确认
2 years ago
Aamrita Arora
tinhat™ Insurance
1 year ago
Thank you for your feedback.
We look forward to providing you an excellent service again.
Tinhat Team
0
分享
SP
Sofie-Eliza Price
经 Feefo 确认
2 years ago
Aamrita Arora
tinhat™ Insurance
2 years ago
Hi
Thank you for your 5 star review.
We appreciate your kind words.
Tinhat Team
0
分享
NG
Nathan Gwilliam
经 Feefo 确认
2 years ago
Aamrita Arora
tinhat™ Insurance
2 years ago
Hi
Thank you for your feedback we apologise that you have left a negative review.
We hope to resolve for you.
if you wish to discuss this further please contact us on sales@tihat.co.u.
Tinhat Team
0
分享
ER
elisa gonzalez randall
经 Feefo 确认
wales
2 years ago
elisa gonzalez randall 就 tinhat™ Insurance 说了什么:
has not sent policy docments. Scam? do not use!
have not sent me my policy documents. Only just realised. what would I have done if I had needed to claim? feels like a scam.
Aamrita Arora
tinhat™ Insurance
2 years ago
Hi,
Thank you for bringing this to our attention that you have not received your policy documents we understand how important this is to you.
Please rest assured that we have addressed this matter immediately and have sent you a copy of your policy documents.
Thank you for your patience we apologise for any inconvenience caused.
Tinhat Team
0
分享
受信赖的顾客
经 Feefo 确认
2 years ago
Good with good customer support.
Very good so far and excellent customer support.
Aamrita Arora
tinhat™ Insurance
2 years ago
Thank you for your positive feeback.
We look forward to providing you a good service again.
Tinhat Team
0
分享
RB
Robert Bottrill
经 Feefo 确认
Bradford
2 years ago
Robert Bottrill 就 tinhat™ Insurance 说了什么:
Check it out.
Good value for money
Aamrita Arora
tinhat™ Insurance
2 years ago
Thank you for your positive feeback.
We look forward to providing you a good service again.
Tinhat Team
tinhat™ offer affordable and reliable mobile phone and gadget insurance, with some of the lowest premiums and excesses in the UK. When you insure with us you can take advantage of our friendly UK support team, immediate cover and unlimited claims.
tinhat™ offer affordable and reliable mobile phone and gadget insurance, with some of the lowest premiums and excesses in the UK. When you insure with us you can take advantage of our friendly UK support team, immediate cover and unlimited claims.
