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Thompson & Morgan 点评 | https://www.feefo.com/reviews/thompson-morgan 的客户服务点评 | Feefo

GT

gillian thompson

1 month ago

购买日期：06/05/2025

gillian thompson 就 Thompson & Morgan 说了什么:

Dissatisfied

They arrived quickly and planted as per instructions and they’ve done absolutely nothing and the plug marigolds I bought were so dried ot when they arrived and again planted carefully. Some snapped...

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Megan

Thompson & Morgan

20 hours ago

Thank you for your feedback. I’m truly sorry to hear that your plug plants arrived nearly dead, failed to thrive, and suffered damage upon planting—it’s certainly disappointing, especially after your careful efforts. We have emailed you directly regarding your order to assist further and work toward a satisfactory resolution. Kind regards, Megs, Thompson & Morgan

GT

gillian thompson

3 hours ago

Thankyou for you’re kind gesture much appreciated

产品评价

Megan

Thompson & Morgan

20 hours ago

Thank you for your feedback. I’m truly sorry to hear that your plug plants arrived nearly dead, failed to thrive, and suffered damage upon planting—it’s certainly disappointing, especially after your careful efforts. We have emailed you directly regarding your order to assist further and work toward a satisfactory resolution. Kind regards, Megs, Thompson & Morgan

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PC

Peter Cox

Milton Keynes

29 days ago

购买日期：26/03/2025

Peter Cox 就 Thompson & Morgan 说了什么:

Not pleased with product lost 4 plants.

Plugs arrived Ok. 2 plugs no good, another 2 died later.

Megan

Thompson & Morgan

18 hours ago

Thank you for sharing your feedback. I’m truly sorry to hear that the two fuchsia plants arrived in poor condition and that another two didn’t thrive after a few weeks—understandably disappointing when you’re investing in healthy plants. We have emailed you directly regarding your order and would be happy to assist further. If any of the remaining plants show signs of stress or do not perform as expected, please let us know so we can help resolve the situation. Kind regards, Megs, Thompson & Morgan

PC

Peter Cox

13 hours ago

Still loosing plants for no reason others flouring then suddenly dyeing. Now down to half the plants bought.

产品评价

Megan

Thompson & Morgan

18 hours ago

Thank you for sharing your feedback. I’m truly sorry to hear that the two fuchsia plants arrived in poor condition and that another two didn’t thrive after a few weeks—understandably disappointing when you’re investing in healthy plants. We have emailed you directly regarding your order and would be happy to assist further. If any of the remaining plants show signs of stress or do not perform as expected, please let us know so we can help resolve the situation. Kind regards, Megs, Thompson & Morgan

PC

Peter Cox

13 hours ago

Half the plants bought have died.

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VS

VJ Coke-Smyth

13 hours ago

购买日期：04/06/2025

VJ Coke-Smyth 就 Thompson & Morgan 说了什么:

Disappointing

P:lants took a long time to be delivered (out for delivery for several days) and weren't in very good condition when received.

产品评价

0

AS

Andrew Sheasby

14 hours ago

购买日期：15/05/2025

Andrew Sheasby 就 Thompson & Morgan 说了什么:

Everything

产品评价

0

受信赖的顾客

14 hours ago

购买日期：08/05/2025

Order of Plants and Plant Pot

Cannot complain about the service, delivery or response to questions asked.

产品评价

0

EL

Elizabeth Larcombe

Littlehampton

14 hours ago

购买日期：26/05/2025

Elizabeth Larcombe 就 Thompson & Morgan 说了什么:

Plants growing but still small

If there's a problem, customer service has always been very helpful.

产品评价

0

受信赖的顾客

15 hours ago

购买日期：15/05/2025

Lovely plants. Arrived in good condition.

Plants were great. Delivery service could be better.

产品评价

0

受信赖的顾客

17 hours ago

购买日期：05/05/2025

Very good service

I’ve always had good service from Thompson and Morgan

产品评价

0

JW

james wright

23 days ago

购买日期：08/04/2025

james wright 就 Thompson & Morgan 说了什么:

No worries

Excellent

Justine

Thompson & Morgan

17 hours ago

Thanks for your 5-star review! That's fantastic to hear everything was excellent! We really appreciate your positive feedback. Jake - Thompson & Morgan Customer Care

JW

james wright

17 hours ago

Shame I can't add photos to show you

产品评价

Justine

Thompson & Morgan

17 hours ago

Thanks for your 4-star review! That's fantastic news about your Summer Bumper Garden Collection! We're thrilled to hear they were lovely plants and well packaged. It's great that you grew them on in the greenhouse for four weeks before planting them out, and that you're very pleased with their progress. Given it's late June, they should be well on their way to creating a beautiful display in your garden! Jake - Thompson & Morgan Customer Care

0

受信赖的顾客

29 days ago

购买日期：07/05/2025

Very disappointed

Some plants were already dead and the others were coming out of the plug holder and battered. Definitely not well packaged.

Megan

Thompson & Morgan

18 hours ago

I’m truly sorry to hear that your plants arrived in such poor condition—dead or damaged—even after what seemed to be careful packaging. This can be incredibly disappointing and frustrating. We have emailed you directly regarding your order to discuss a resolution and ensure this is handled swiftly. Kind regards, Megs, Thompson & Morgan

受信赖的顾客

18 hours ago

Morgan and Thompson have dealt with my complaint and the resolution is very satisfactory. Thank you

产品评价

0

Thompson & Morgan 点评

Begonia x tuberhybrida Apricot Shades Improved F1 Hybrid该产^品的更^多点^评 (3,100)浏览产品网站They haven’t grown at all im quite disappointed in them to be honest so I won’t be buying again

Fuchsia Giant-Flowered Collection该产^品的更^多点^评 (1,813)浏览产品网站2 fuchsia no good when arrived, another 2 died after a few weeks. Not pleased with these plants, will see how the rest go.

Geranium Jackpot Mixed F1 Hybrid该产^品的更^多点^评 (1,761)浏览产品网站These are growing well.

Begonia Majestic Apricot Shades Mix该产^品的更^多点^评 (23)浏览产品网站Sadly the plants have all died. Very disappointing as I bought these last year and they were beautiful.

Petunia Frills Spillstrade Collection该产^品的更^多点^评 (477)浏览产品网站

Petunia Surfinia Collection该产^品的更^多点^评 (975)浏览产品网站

Sweet Pea Scentsational Mix该产^品的更^多点^评 (43)浏览产品网站

Thunbergia Sunny Susy Collection该产^品的更^多点^评 (295)浏览产品网站Some of the plants were a little small and havent grown but the others are growing well

Mayan Blue Tower Pot该产^品的更^多点^评 (2)浏览产品网站The product is great but there were 2 parts of the tower missing and i had to contact the company to resend.

Summer Bumper Garden Collection该产^品的更^多点^评 (1,156)浏览产品网站Most of the plants survived but are still very small. So hopefully they'll continue to grow and eventually flower.

Buddleja Buzzreg Indigo该产^品的更^多点^评 (20)浏览产品网站Buds have formed. Lets see what they look like.

Buddleja Butterfly Candy Little Ruby该产^品的更^多点^评 (27)浏览产品网站I only received the plant a couple of weeks ago and buds are forming. Plant was healthy on arrival. Fingers crossed the bees will love it.

incredipeatfree该产^品的更^多点^评 (85)浏览产品网站I’ve used this a couple of times and always been very pleased with it. Will be used in my window box and pots again this year.

Incredicropreg Grow Bag该产^品的更^多点^评 (58)浏览产品网站In use already, tomatoes and cucumbers doing really well.

Summer Bumper Garden Collection该产^品的更^多点^评 (1,156)浏览产品网站Lovely plants well packaged grew them on in the greenhouse for 4weeks then planted out very pleased

Summer Bedding Plant Collection该产^品的更^多点^评 (75)浏览产品网站Half were already dead. I have looked after them as instructed, and only eight are growing well out of 30 plug plants. Two others are just starting to take hold

Feefo 是如何收集评价的？

谁可以在 Feefo 上发表评价？

我们如何核实评价？

我们如何处理虚假评价？