The Sleep Station 点评

I'm sorry to hear that! The order is sent out automatically to the delivery company via our order system so the details sent are exactly what the customer inputs - i can only assume an error was made down the chain somewhere! I cannot put your info here to check but if you like i can email over the details and my apologies for the trouble!

I'm sorry about the early delivery - the delivery company will always book in the time prior to arrival and they do start delivering early; while this early time can work very well for some people it may well be inconvenient for others, but if a time slot is unsuitable it can be refused. As for the mattress - this is designated as a 'soft tension' but please be aware that: 1) The mattress will take a little time to acclimatize to the room it is in as well as for the filaments to settle (regular turning and rotating is needed to help this) the mattress will soften in a fairly short order. 2) If you have been sleeping on the same mattress for a number of years it will take time for you to adjust to the new mattress and after an amount of time mattresses generally soften so even a new 'soft' mattress will feel 'harder' than an older mattress. Thank you for your order and review - if you have any further questions please do not hesitate to get in touch!

Thank you very much it is appreciated!

Thank you for your comments we will pass this onto the manufacturer!

Thank you for your comments and review - it is greatly appreciated!