I have ordered coinage from The Royal Mint for many years and have never had any problems.
I’ve most probably sent the odd coin back as not what I thought it was. They have always kept my details...
A great price range of items. Dads loves his little collection of coins. Fantastic service from TRM. We are kept informed of every stage of the delivery process.
Payment was taken twice from my account for an order, it took repeated contact to customer service for communication about a refund which eventually appeared in my account two weeks later with no...
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Tara
The Royal Mint
7 months ago
Good Afternoon,
We are sorry to hear about your experience with the payment process and subsequent refund. We understand that this must have been a frustrating situation, and we appreciate you bringing it to our attention. We aim to provide a seamless experience for all our customers, and we regret that we did not meet your expectations on this occasion.
Kind regards,
Tara
产品评价
Tara
The Royal Mint
7 months ago
Good Afternoon,
Thank you for taking the time to share your feedback with us. We are thrilled to see your five star rating.
Kind Regards
Tara
With 1,100 years of heritage and expertise, The Royal Mint is a world leader in precious metals – creating coins, medals, gifts and investment opportunities. It is the UK’s original maker.
With 1,100 years of heritage and expertise, The Royal Mint is a world leader in precious metals – creating coins, medals, gifts and investment opportunities. It is the UK’s original maker.